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October 2023 by Anna Jordan B.
I have been to many different nail salons and this one was probably the poorest experience I have had. Upon walking in, the employees were napping in the recliners and playing on their phones. Then I got the fastest $45 pedicure I have ever paid for. 20 minutes doesnt seem like enough time for that cost. My polish got messed up when I was leaving, so I asked if they could fix it. I waited for several minutes (as the only customer in the store with 3-4 employees sitting around in the back) before the girl shuffled along to help me seeming annoyed to help me. All she did was cake more layers of polish on top of it... after 3 hours of drying time barefoot at home, they still were not dried and already are messed up. I am not one to write poor reviews, but I will not be returning to this salon.
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August 2023 by Tamara Nelson
Always great service!
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July 2023 by Emilee Jenkins
Very professional and friendly staff. I wanted french with chrome and they take the time to make sure it’s exactly what i wanted. I would highly recommend anyone coming here.
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July 2023 by Hinds Raymond
Poor customer service. I made an appointment and I was literally the ONLY customer in the shop. They had me waiting for 10 mins while they played a game of uno in the back. So I left.
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May 2023 by Sherrie White
BEWARE they REUSE aluminum foil to soak off polish had to ask for new foil and they charge $5 to soak off dip but don’t offer a fill for the dip WILL NOT RETURNServices: Pedicure
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April 2023 by Sherrie W.
BEWARE they REUSE aluminum foil to soak off polish had to ask for new foil and they charge $5 to soak off dip but don't offer a fill for the dip WILL NOT RETURN
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August 2022 by Linda Bottom
I have been to Holly Nails several times. Have always gotten great mani/pedi. My last experience was terrible. Person did very very bad job! Didn’t give a full pedicure and even charged me for a full one! Am going to try once more and ONLY if I can have a tech that I have been pleased with. Otherwise, I will never return.Services: Gel manicures
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August 2022 by Sheena Smith
Will not go back.
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August 2022 by Adelle Grant
Very much time consuming. They’re talking to each other more than working. This was very inconvenient. Skipped over the ones that were already waiting! These people had walk-ins as well. Last resort!
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June 2022 by Moon Monroe
The people are really great and ALL services done to perfection! I love this place and people. This is now my new nail salon. Excellent work! See u again soon!!Services: Dip powder
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May 2022 by Rahim Lockhart
My wife came home shaking from her terrible experience here. She was so traumatized that it made me post this review. She felt like Montgomery bus Boycotter. The workers at the salon were laughing at and speaking in there native tongue and sneering eyes glances my wife to leave prematurely from her visit. I’m writing on her behalf because I support GOOD minority business and this was definitely not that. If anyone knows of a good nail salon please let me know because Holly Nail has just lost a customer. I have two daughters and a wife who I spoil. So if all of you can help me boycott them I would deeply appreciate it. We have to show them appreciate the black dollar.
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April 2022 by Callie Shepherd
I received a dip manicure and gel pedicure and it was way over priced for the quality of work. After one week my finger nails already stopped chipping. The staff was not very Freud my at all. Highly do not recommend.Services: Pedicure
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April 2022 by Mandie R.
I walked in, being the second person waiting in line, coming in during a busy time wanting for dip, and was there for 2 hours and 25 minutes if not longer. What annoyed me was there were several people who walked in after me, asked how long the wait was, and were helped before me. They were pedicures. After waiting for two hours, I question the girl who was doing the nails since they were ignoring those waiting for nails to focus on the pedicures and her answer was they all had appointments which was untrue because they were questioning how long the wait was and one girl even wanted to wait for certain person and informed him she would wait as long as needed but were still helped prior to myself and another lady waiting longer than them. In fact the only two ladies with appointments were there longer than any one. And she thought it was funny when one customer walked out after having to wait a long period of time and after being ignored. This was an awful experience. With nail salons on every block, I am sure this is the way you want to talk to customers or treat them. They were telling people the wait was shorter than it was so they would wait around. It was awful. I will never go back and I will not promote them either. The lady who actually did my nails apologized several times and did a great job but I am big in to customer service and lying to customers or laughing at the situation is very unprofessional.
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February 2022 by Kim Carter
Awful. Noone was really in the nail salon. I ask for shellac polish. The nail tech entered from the back barefoot that was the first sign of bad start. I remain optimistic. As the service progressed, she did not seem familiar with polishing nails at all. I was not pleased. Never will return. I'm certain this person is not a licensed nail tech.
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February 2022 by Christine W.
I walked in wanting to get either solar nails or painted French with a design. The woman that did my nails didn't speak English and didn't understand what I was saying. In the process she cut me four times she didn't push the acrylic to the critical so there is a gap and my nails are not even. I wouldn't recommend them and I won't be back
