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February 2024 by Stacey Blaize (BLZ)
No one ever answers the phone to help customers. They just transfer them and hang up on customers. Ive called 15 times in a row and not one teller or manager answered their phones! 20 years ive been banking with yall but no more . Wellsfargo is the laziest bank company around! Go anywhere but here!!
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January 2024 by Daniel Lewis
Quietly Going under
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January 2024 by Levin Fuller
Hold to much money in here for them not to answer my phone call
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January 2024 by Thomas Gut
Bankers at this location DO NOT ANSWER THE PHONE!I've tried for 2 days and almost 30 times to ask a simple questionVery frustrating and aggravating! Make an appointment online...
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November 2023 by donna love
great trusting Bank. Nationwide, I wouldn't go to another one
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May 2023 by Kimberly Minteer
Went thru drive thru to cash a check from wells fargo on a saturday morning cashier informed me the must see my whole body in the lobby to cash there own printed check since I didnt have an account there *I would never bank with wellsfargo* so went in and the line was out the door with only 2 cashiers working I stoog there 30 minutes to be told that i was being charged 7.50 to cash there own check .so major hassle and charges fees to cash there own checks ..
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February 2023 by Wanda Jackson
Wells Fargo is starting the New Year off really bad. Took my mom to the Pass Rd. Location in Biloxi Ms. They had two tellers between the both of them they were also working the drive thru. The line was all the way out the door. People were complaining that they were in line for more than 30 min and was still waiting. I asked my mom what was the hold up. She said one customer was withdrawing a very very large sun of money which should have been handled in the back office. This was very very poorly managed.
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January 2023 by Sam Superman
I have been with WF for about 11 years now. Most of my experiences have been good. The only (reaccuring) issues I've faced is that the WF ATMs keeping denying my Apple Pay. The employees are great. I do miss the employees we had at Howard Ave in Blx, but Lorene, Taira, Brittany and Daniel are very good too. I appreciate how they treat me when I do business with them. Please fix the ATMs and reward these employees.
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October 2022 by J S.
This bank and every other Wells Fargo is a complete joke with the worst customer service I have ever had to deal with
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August 2022 by Jack Hoeff
Average bank. Nothing I could see that makes them stand out from the other banks.
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June 2022 by Ziad Mamish
I visited the branch today . I was treated with courtesy and respect . People were smiling and everybody was so kind . The customer service lady was extremely pleasant and professional , highly recommended
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April 2022 by Larry Tant
This bank deposited $9000 of my money in someone else’s account and aren’t even apologetic about it because ‘it happens all the time’. Then it goes throat long process just to hopefully get it back so you can be without my money for months with overdraft fees and all
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February 2022 by Kevin Winters
I came here several months ago and withdrew $1000 at the drive through window. The bank Cashier gave me 3 fake $100’s. Once I noticed the money was fake I had to call corporate which did nothing. I have not been reimbursed for the fake money and will not be banking with them in the future. Do not bank here they do not have enough basic practices to prevent fake money from going through their hands and back into yours. Shame on you!
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February 2022 by Daniel Rios
Worst bank ever they only care about your money and there costumer services are terrible
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January 2022 by Natasha J
The worst branch from all, every time i walked in i had a problem with them, they don’t honer the online appointments and the tellers must mind their business and not get involved with clients who have appointments. The lobby is very awkward, no place to stand and wait and its time to clean those dirty, nasty armchairs. And if not enough employees showed up, the managers must step in. I highly recommend not deal with this branch!
