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February 2024 by Peter McAllister
Just lost a customer because they wouldn't swap my tire (that I bought from them) onto a new rim. Way to go Firestone
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January 2024 by Howard Joyce
The crew is always willing to answer questions.. Very helpful, willing to go the Xtra mile to make it right...
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January 2024 by phil pelman
Went in to have front end alignment they called me telling me I need over $2000 worth of parts and labor I told them let me think about it when I went to pick my car up they still charged for the alignment even though they couldn't get the wheels within the specs, I will never use them again so be very careful using them and as to the $2000 for worn out parts the car needed $85 so watch out for them
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January 2024 by Chan Cit
If I could leave zero stars I would. I called at 7:15am to speak to an associate and discuss what I needed done. No answer, so it routed me to customer service. She told me they would be able to fix my headlight and set up the appt. I go to drop my car off and immediately am confronted with a rude man behind the counter. Was not listening and had no care in the world. Said I didn't call (when I did, i have the appt confirmation in my email) and proceeded to be extremely rude explaining they didnt have a technician that could do it. Fine, understandable. After my interaction with him, I know why they are short staffed. The manager is horrible and needs some work with customer service. Will never take my vehicle there. Don't care if it was the last place on Earth. Try the Firestone down the street on Courthouse. Got me in and out!
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January 2024 by Tony Morrow
Took truck to get rear flat tire fixed- they wrote it up wrong, never fixed tire. Man at desk was loud angry rude and unprofessional. He said they don't our business. Imagine!
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December 2023 by Kenny Goundas
I have always had good results there.
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December 2023 by Steven Dauenhauer
Absolute crooks. Overcharged, charged for parts that were not replaced, and after bringing the car back twice, they refused to fix the problem that they caused and told me that it was now my problem and it sucks
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November 2023 by Elaine Rush
Just awesome. I was on the coast had a flat and they had a great price in lightening speed. Thank yall
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November 2023 by Neil H.
Great service.......would recommend...for tires and service ........well run....good location....
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October 2023 by Adrian Brown
DO EVERYTHING ON THE APP, DONT EXPECT THE PEOPLE INSIDE TO ACTUAALLY WANT TO HELP YOU. Every time I walk into this store, I am ignored for 4 minutes at a time while there are people standing at the counters. A few months ago, I went in trying to order a spare tire for my Dart. They didn't put anything in the computer, just said they need me to get the measurements for a tire that I did not have and did not come with my car. Didn't bother to look it up, see if they have it, etc.Today, 9/27/23, around 9:15am, I went in to ask about getting a scheduled time for my RAV 4 to get a new set of tires on it, and I did not even get to ask about looking at the available time slots to schedule an appointment. I am not sure that making me feel dismissed every time I try to give them money is part of their core values as employees, but I now have a $250 gift card for a place I do not feel like going back to ever again.
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September 2023 by Bobby Ashley
I was having a problem with with my catalytic converter they went beyond service to get it straight now and I appreciate it very much
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August 2023 by Steve Mccurry
After 4 days of waiting, I had to call them. they wanted to charge me $2,400 to replace both valve cover gaskets, despite telling them one had been replaced recently (Shouldn't they have known that if they inspected it?!) . This is a fix that others charge only $600! When asking about the reason for the cost the man on the phone was rude and condescending. So 4 times the cost, and 4 times the attitude!! Trust me, go somewhere else!!
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August 2023 by Jeff Perry
Very professional staff took the time to go over everything with my vehicle and the cheapest way to fix it
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August 2023 by BRUNO HERNANDEZ
Incredibly fast service, I highly recommend it. My friend and I stopped at this place, my friend's car was having an issue with the battery, and in 10 or 15 minutes his car was ready. Great job!
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August 2023 by Dennis Durante
Had an appointment for noon to pull two screws from the rear tire and patch. It took almost two hours. Would not recommend.
