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May 2021 by Annabelle P.
Brought our '17 Subaru Forester in for: * Transmission oil * Front & Rear Differential Oil * Brake Fluid flush * Coolant flush Needed our car back by the end of the day for a trip we were planning on leaving for early the next morning. Joe told us he could get it done and he did, for less than his original quote. Joe sourced the oils/fluid from Subaru and had our car back to us before closing time the same day. 10/10 would recommend this shop.
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April 2021 by Eric F.
It's tough to find an honest mechanic, but Joe and his team 100% fit that description. They are super considerate of cost and time expectations. Joe's whole team is efficient, punctual and extremely detail oriented. Their quality speaks for itself, and they stand by their work. I can't speak highly enough about Joe, and his entire business. They are doing it right.
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December 2020 by Krystle K.
I was in a bind and Joe was such a huge help for me! Everyone in town was full including him but he helped me anyways, checking my tire pressures, filling them up, checking oil levels, topping me off and then didn't even charge me. What a guy! I'm always hearing great things about him and now I see why.
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September 2020 by Kelly Husong
Very knowledgeable and fair
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August 2020 by Pat M.
Worst Mechinac ever had my pickup truck over 1 year he always had a excuse why my truck was not ready I would call and no one would answer the phone and when they did answer the phone they had a excuse he was on vacation or it was a family emergency I don't think I should have to drive all the way to his shop to ask a simple question like is my truck is ready!!!!! I gave this guy ever chance in the book all he had to tell me is I can't fix your truck and I could except that but for him to string me along and lie to my face and make excuses on why my truck is not ready who operates like this I finally had to put my foot down and tell him I just need the truck thank god I never paid him a dime but I did offer to give him money to get the truck started not sure if he even worked on the truck or if he was swapping parts off my truck who knows what he was doing he might have been good back in the day but I think he lost his touch I had him on my phone contacts under Marcio the no good mechanic honestly I wouldn't have gave him a star at all just a big fat zero when I got feed up and would have to drive down to his shop and ask him what was going on he would look at me and be like oh hey what's up I'm like are you serious don't look at me like you don't know why I'm there unbelievable so ridiculous give me the courtesy and honesty of letting me know the truth can you fix it or not and if you can't fine I'll except that answer and take my car else where even my friends and family members were clowning me saying this guy is taking advantage of you I'm so glad I never paid him a cent so please think again before you drop off your car you just might go through what I did and I don't want anyone to deal with this guy you need a good mechanic go to performance tire in la Crescenta on oceanview blvd and foothill blvd
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July 2020 by Casey S.
Once again Joe and his team knocked it out of the park again! Very fast and efficient to repair my work van that broken down!
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May 2020 by Dillon N.
Joe is the man. He and his crew are friendly, reliable, honest, straightforward, highly skilled and will get the job done fast. Five stars... I would give them more if I could.
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May 2020 by Ruben M.
Great overall customer service. Joe, his wife and team did wonderful work on my daughters car. I really appreciate their attentiveness, attention to detail and friendliness. I worry about my daughter being on the road and now I feel more confident knowing her vehicle has been taken care of. Really appreciate you. We will be back. Thanks again.
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May 2020 by Brian H.
I sent my Jeep here based mostly on the reviews. There is no lie to these reviews. I will be returning for any repairs that both of my vehicles need in the future. I was shown the old parts and the damage with some education. I really appreciated that as my part was not supposed to fail this early in my vehicles life span. Honest service with honest prices. You won't have to second guess your repair here.
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April 2020 by Kate O.
I called Joe after: many places to get an interstate battery replaced Joe had it to me the very next day as he did not have it in stock. He was super professional, kind and quick! Thanks so much Joe!!
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April 2020 by Ben Q.
I was referred to Joe's Automotive by a friend in town. I like to support local businesses but I just moved here so I didn't have any established go to's. I needed F/R rotors and brake pads installed. I needed a 24 hour turnaround time as I commute long distance. I was a walk in and I was expecting the job to be done next day since I didn't have an appointment. Talked to the receptionist who asked if he could squeeze me in and he said "sure" and introduced himself. Later in the day their they called and told me the some parts I bought were incorrect from PEP Boys. I got on Pep Boys about selling me the wrong parts and had them deliver them to the shop (pep boys doesn't deliver parts) . Long story short, Pep Boys delivered the replacement parts late in the day and were also incorrect for the vehicle. The Owner stayed late to complete the work to make sure I had a working vehicle that evening. He went above and beyond to keep his word that it would be completed that day even with all the mistakes Pep boys did with the parts. A regular shop would have held my car for another day saying they couldn't complete it by 5 because of incorrect parts.
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March 2020 by Damon C.
Fantastic experience from beginning to end! For starters, Charlene is a true gem, very courteous and patient which was particularly appreciated considering I had to handle almost every thing over the phone. I have a 2004 Volvo V70 2.5T and the check engine light came on late Saturday night. On Monday I called Joe's and Charlene told me that I could drop the car off but they were already booked pretty solid for the week. I had my teenage boys drop off the car that day then I prepared to wait several days. On Tuesday afternoon (only 1 day later!) Charlene called to tell me they had inspected my car and determined what needed to be fixed - the repairs were fairly extensive and she told me again that they would do their best to get to it but no promises. Lo and behold, the very next day Charlene called to say the car was ready to be picked up! All repairs were done expertly and at a reasonable cost and they even changed my oil at no extra charge...YMMV. Joe's Automotive Repair is my new go-to mechanic in Benicia and I won't hesitate to recommend them to all my family and friends!
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March 2020 by Lillian A.
Everyone working at this shop is very nice and the prices are great! They did a great job repairing my car. I am so lucky to live near this auto center!
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February 2020 by Cky T.
Joe and his wife was very kind and fast to help me. I came in for a new tire since I had a flat. Joe took a look at it and came back in 15 min and said I didn't have to buy a new tire and they could just patch it up. He didn't even charge me for the patch work. Great service and kind people. Will definitely come back
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January 2020 by Cindy T.
Joe's auto center is my go to car problems spot! These guys know what they're going and for a great price you can't bet. I hope recommend Joe's to anyone who needs any car work done. I needed an oil change and to fill up my tires and in about 30 minutes they were all set to go!
