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January 2024 by S O Swanson
Gotta love Kroger points when you get to the gas pump
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June 2023 by Rell Tyler
Everything in the meat department so high as hell that I'm thinking about becoming vegan. And let's not get started about the annoying self checkout machines, you could be doing everything right and it will suddenly act up and yell at you, get it together Kroger.
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December 2022 by Taylor Francis
Their fuel points program (specifically concerning the multiple points on gift cards) is deliberately difficult at best (you have to digitally clip a coupon on the app or you don’t get the points) and dishonest at worst (the sign in the store clearly says 4x points on gift cards… No limits or exceptions mentioned, but that is not available.). When this was pointed out they said that deal is over. I said they should take the sign down and the response was, “oh we can’t do that.” Again, they are being deliberately difficult and even outright lying. Buyer beware…
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July 2022 by Promise Idaewor
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June 2022 by Cynthia Ward
Well the only reason I gave it 1 star was so it wld get me to where I cld write this...Im from out of town and stopped to find my daughter a birthday cake. I hadn't walked up to the cooler where the cakes were no longer than a minute when the lady behind the counter asked me if I wanted something written on a cake because she was abt to go. Well needless to say she didn't give me time to reply, she picked up some stuff and went to the back and never came back. But she had time to stop and complain to 2 other ladies standing there doing nothing might I add. Maybe it was my race that she didnt like or she's just rude. Why get a job working with the public if you act like you hate ppl. Stay home and get a job answering the phone for a company that don't care if your rude and hateful.
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May 2022 by J Callis
Love this Kroger they always have healthy drinks and food at this location.
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October 2021 by Judy P.
Bought this white American cheese from Kroger in Batesville and when we got home, found foreign matter on most of the slices. Drove 15 miles back to return the cheese and the woman in customer service looked at it and said "they must not have cleaned the machine" and processed our refund. We then asked what the price was on firewood and the woman in customer service said she didn't know, that they change the price every time it's delivered and to ask someone else. I found someone else, asked the same question and was told to ask the woman in customer service. When I mentioned we had and were told to ask someone else, she talked to a bagger and came back to tell us he would help. That was the last we heard from anyone. We waited a bit, then gave up and went down the street to Piggly Wiggly, where we'll be doing our shopping for the duration. There seems to be a push to have a "midday huddle" at this store, but it's obvious they don't discuss customer service or food safety.
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September 2021 by Cheryl Adams
Went there to pay a bill. Usually takes about five minutes to get an attendant to the service window. This is troublesome because I stop between my clients as a home health care worker. God is good and my clients understand but pay roll, well...
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September 2021 by Jennifer Long
Batesville, Ms kroger is terrible, empty shelves, rude people and employees goofing off
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August 2021 by Sharon Thomas
Kroger is good place to shop but some foods items are are to prices for me need's to lower the prices
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July 2021 by Jaquavis Sanders
This Krogers really needs to do better.. I went to use the bathroom and manure was all over the bathroom floors. And the door didn't even close.
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June 2021 by King Adams
It said customer service open at 7Am and nobody here have to wait 30 minutes for someone to come and assist you
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February 2021 by David Priddy
Saturday at 6 pm. 6-8 carts for shoppers while a dozen employees stand around. Check out the filthy floor. By far the dirtiest Kroger I’ve ever seen !!!! Batesville deserves better.
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November 2020 by Kelly Blankenship
I shop this Kroger because it is convenient to where I live. however i would never recommend this store. The customer service is horrible, the shelves are empty most of the time ...never any steaks out and apparently they cant cut any either .. the seafood selection is crap. this is the second year I have ordered a cake first time had to be redone 3 times go to another store to get pieces and then was barely ready in time for party after ordering 3 weeks ahead. last weekend t
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October 2020 by LaChandra Flowers
I love Kroger but i don't understand why yall dont made everyone wear mask on two different trips i have seen people in kroger shopping without masks..