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August 2024 by Leslie Baird
My experience from start to finish was very professional and flawless. Luke and Jimmy's communication, financing guidance, car details, etc. were superior and exceeded all expectations. Happy customer here! I highly recommend Hallmark Ford for your next car.
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July 2024 by George Cossar
Great customer service and communications. Employees went above and beyond.
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July 2024 by Robin Coleman
Great friendly service. Made sure that they diagnosed my vehicle thoroughly before contacting me.
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July 2024 by Christy Chavez
I am beyond impressed with the exceptional service provided by Tanner at Hallmark Ford. Tanner is always polite and respectful. He treats my daughter and me like family, as if we were his mom or sister, and goes above and beyond to ensure our cars are in the best condition possible.
I first met Tanner when he worked at another automotive service department, and I have followed him to Hallmark Ford because of the outstanding service he consistently provides. He has now worked on my daughter’s car for the third time, and each experience has been nothing short of excellent. Tanner is thorough, honest, and offers fair pricing without any surprise costs. Unlike other mechanics I've dealt with, I never find new issues after he services our vehicles. It's clear he takes great care and pride in his work.
Tanner’s dedication to his customers and his craft is truly commendable. If you’re looking for a trustworthy and skilled mechanic, Tanner at Hallmark Ford is the one to go to. Very Highly recommended!
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July 2024 by Peggy Ray
Always very pleasant professional and short wait always makes you feel welcome ! Very pleased !
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June 2024 by Rossynlin Thompson
Hallmark is on the ball! They have great mechanics and excellent customer service!
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February 2024 by Christopher Tramel
Tanner under promised and over delivered on the repair of my vehicle. I was beyond impressed about the timeliness of the service at Hallmark Ford. Was expecting a week, and done the next time. I highly recommend Hallmark Ford for any and all of my Ford Service needs moving forward.
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October 2023 by Yolanda Holmes
The two people name Andy and tanner powell that work in the service department needs to be fired and replaced immediately! They both have attitudes and doesn't mind NOT helping certain people. Tanner really needs to be replaced because he thinks his job is untouchable. When I took my vehicle there in May, it supposed to have been fixed and now it's October and my vehicle is still not fixed. Several trips and still not fixed. When asked to explain my issue, tanner got an terrible attitude with me. And Andy act like, I was hurting him by asking tanner a question. It's ridiculous people working with the public act this way.
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October 2023 by oneshottim
Great place to buy a new or used vehicle. Paul always goes out of his way to help me. Give them a try.
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October 2023 by Timm Buckk
Paul Guin is a great guy would buy a truck from him any day. Got me in and out same afternoon
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October 2023 by Tanner Powell
Sales and Service Department goes above and beyond!!!
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September 2023 by Robin Daleke
The service department is courteous and professional.
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July 2023 by Don
I brought my Vehicle into the Halmark Ford Service Depart on June 26 2023 with the Promise by Service Manager Tanner, that I would have my vehicle repaired by July 3 ( in Time for July 4 holiday travel) I checked back on June 29 ,after seing my Truck still parked outside and was given the same repair schedule. I knew that Tanner told me that the repair job takes about 4 hours so I expected him to tell me it would be ready later than expected ( but he stuck to the same fictitious schedule) not only did my date change, my Quote went from $1800 -$2100 on June 26 to $4300 - $6800 on July 10 ( 12 days AFTER I brought it in) !! Totally dissaponting and dissatisfying experience to deal with and then have to pay an anoying $171 for a dianostic that I didnt even request, I really would like to know if this is normal business practice for Halmark Ford . I do not mind being contacted because there has to be a better explanation for this than what I was given. I have since taken the vehicle to Cannon Ford in Cleveland and the Service manager there has kept me informed all the way and the price is very reasonable at $1600. Iam NOT angry just Totally disappointed and dissatisfied
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June 2023 by Kristina Thompson
Had an issue with my vehicle and they attempted to scam me.Took my vehicle to another dealership.
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March 2023 by ruth kooiker
So thankful for this place! Got us right in and fixed in no time on a Saturday when we were traveling through. Very friendly staff and great coffee.
