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September 2024 by James Lewis
Paid for an alignment. Requested before and after print-outs from the machine. I received one print-out that indicated the truck was out of spec. For all i know, the print-out was how i brought the truck into the shop. I showed the guy at the counter my ASE certs and explained that the truck was not in specifications. I could understand if there was no more adjustment tolerance in the suspension, but that's not the case. I was told that it was good enough. Unfortunately I had already paid. To make matters worse, on the ride home, I slowed to go over a speed bump and when the suspension loaded there was an audible pop in the front end. Guarantee it was an upper control arm mounting bolt that wasn't tourqed properly - and now it's definitely out of alignment. 2 stars because they were polite, but incompetent.
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August 2024 by Nan Wise
We were traveling today and got a flashing check engine light on our van. Stopped here and these guys made sure that we had what we needed to get back on the road. The repair we needed wasn’t even a regular service they offer, but they didn’t hesitate to help us out! What a great team!
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July 2024 by Wayne Darby
Brian goes above and beyond for good customer service!!
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May 2024 by Mattie Fee
Highly recommend! We were in the area camping and had a flat on our camper. They went above and beyond to get our tire fixed immediately and back on the road. Hands down best customer service!
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April 2024 by Ryan Karsten
I purchased some tires that were delivered on a friday. I went up there, got the tires put on, and went on my way. After arriving to the house (one mile from the business) i looked at my new tires and notice a scratch on the rim. I proceeded to check all of them and sure enough each one was scratched. I drive back up there and talk to a salesman and a tire tech who both tell me that they were already on the rims. I proceeded to tell them i purchased this truck a week ago and there was only damage to one rim which i pointed out to them. They proceed to tell me "those are old marks and our machine did not do that" and "sounds like youre just trying to get new rims". I finally speak to the manager and he tells me basically the same thing. He took 400 off my bill but that isnt going to replace or fix one rim much less four. Very unhappy with how i was spoken to about damage that wasnt there when i came in.
Edit i was not shown the machine nor did i step foot in the garage as their reply suggest.
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April 2024 by Wayne Moore
They are home town folks with great service.
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January 2024 by Randy Dykes
I've got 5 cars that I always take here to get tires, recently I took my wifes car and when she went to pick it up they said it had one of 4 lugnut studs already broke and they broke another. Said they would fix it but would take 3 days. Wouldn't let us get car because it was unsafe, Wouldn't let us fix it on thier lot. Basically held our car for 2 days and then finally fixed it, charged us for the parts but no labor. Am I happy? Not at all,they use impacts on the lugnuts and break em and I have to pay for that and do without a car for 2 days, only reason I didn't do one star is they have never done this before. But I will say they will always take a whole day to put on tires. Or with me it's always a whole day. Gateway In clarksdale from now on, they care about you and your car, very disappointed in batesville gateway.
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October 2023 by J Carlos Gonzales
Had a slow leak in a tire and they fixed it, no charge, excellent service. Thanks
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September 2023 by Steve Snell
Best service possible! Had a slow leak while on a trip. Found them on Google and pulled in. Had my RV hooked up so they had me drive into the 18 wheeler bay. They had me fixed up and out the door super quick! Could not ask for better service! Highest possible recommendation.
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September 2023 by Ritchie Allen
Honest help fixing the car ?
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September 2023 by micheal morrison
Good guys with great attitudes.
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September 2023 by Gary Winters
It it was excellent service
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September 2023 by Dawn Kitchekeg
Great service .
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August 2023 by Larry Boulanger
Great Experience with these Guys.. Very Professional.
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July 2023 by minde ringys
For semi truck top service in and out change tire good quality service
