Department Stores in Amory, MS

“9/14/2024 I purchased a bag of dog food that was full of moths and maggot looking larva. I don't know what kind of crazy math their computer is programmed for but to exchange this item on 9/15/2024 I would have to pay over $124 (including tax) for one good bag of dog food that is normally $89.99. I left the buggy bag of dog food in the store and video recorded that I did leave it in the store. I dare TSC to respond to the contrary, that would be liable. I did use $34.82 in reward points when purchased, it appears I lost that plus more.

9/18/2024 update. The store manager called me and advised me a bag of dog food was being delivered to my home. He apologized for the incident and informed me the employee who caused this mess had been dealt with. I had given them a 1 star review because of this negative experience. Upon reflection that was unfair and I have changed it to a 4 star. One bad experience does not negate the excellent customer service I have received these past few years since the store opened in Amory.”

“Ugh it’s Wal-Mart what can u expect from them. They want everyone to think they care, but given my past experiences they don’t care anything about the customer or the employee for that matter. Bottom line is where they have their cares.”

“My daughter bought a car and brought it in for oil change. Service was completed in reasonable time and they were very helpful in answering questions she had about her service.Service: Oil change”