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November 2023 by Mary Weir
We have been banking here since 1977. Have never had a problem. Michelle G is outstanding. Great bank and people.
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June 2023 by Brad Hildreth
Jim and the rest of the people at the bank are great to work with. Great local bank.
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May 2023 by Austin Henninger Ricci (AJ)
Never conveniently open when I need it to be and unfortunately you cannot deposit checks into the ATM like some other banks. Ive had difficulty with the online interface as well. They are helpful when I have questions and the staff are very friendly though and it’s a good small town bank.
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March 2023 by Anita Lindemann
Just mailed a check reorder form to you last Wednesday- received them today. Thanks for your speedy processing.
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December 2022 by Angela Halstead
Jim & First State Bank of Wyoming are wonderful to work with. The customer service is incredible, they're extremely involved in our community, and the personable, small town bank feel is unmatched. We would recommend First State Bank of Wyoming to anyone.
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December 2022 by Tay Lutz
I come here because my job banks here. I’m clearly an inconvenience to the bankers every single time I come in, because I have more than one deposit. They act like it’s the end of the world. I don’t come here because I want to I come because I have to and they are sure to make it a miserable experience every time I am here. today, I greeted them kindly, handed over my deposits and the response I got was “oh wow” and then three people hs to come over, clearly inconvenienced by me. It’s awkward and uncomfortable. I know this isn’t a customer service job but try not to be so miserable to your customers. It costs zero dollars to be a decent human.
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July 2022 by AJ H
Never convenient always closed when I need to access the bank and very poor online interface. I’ve just had lots of difficulties with this bank but the staff working there are nice.
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June 2021 by Marie Osuna
Best local bank! Always offers friendly service and the staff genuinely cares about you. I would recommend to anyone new to the area or people looking to switch from a big bank that treats you like a number rather than a person.
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May 2021 by Lindsay Hoppe
I have been banking here most my life, and I love this small town bank. I have opened accounts at a couple different banks through the years, and nothing compares to the First Stare Bank of Wyoming. Their employees are always so nice and very helpful. I would recommend this bank to everyone!
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May 2021 by Jake Hawkinson
Great bank to work with! I love going threw Nicole or Mandy, very easy and enjoyable to work with :) always have a great personality and always smiling!!
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April 2021 by gryphonnekw
We have been banking at FSBW for 35 years. They are always helpful and very nice, on the phone and in person. The loan officers are great to work with also. It is so fun to see their decor for Halloween too! Their generosity to the schools and surrounding businesses is inspiring. Keep it up!
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April 2021 by Deb Hoppe
We have been banking here for over 40 years! We tried different banks over the years, but their lack of friendliness along with the fees, made us quickly close those accounts! It is nice to have so many options at one bank! Even the new tellers work hard to remember who you are and all are so friendly. This bank is committed to serving the community and it’s customers!
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April 2021 by Linda Miller
FSBW has the best employees and personal customer service than any place I have seen. They really base their knowledge in helping customers.
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April 2021 by Anita Olsen
I have been with this bank since we moved up here over 21 years ago. The bank caught fraud with my debit card before I even knew it had happened. Closed and re-issued me a new card and credited me back the money immediately. I won't bank anywhere else The friendly service will never be matched.
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April 2021 by Micah McGuiness
I love my hometown bank! I haven’t lived in the area for a while and still continue to bank here that’s how much I appreciate all their help and guidance. The app is super user friendly and they always answer the phone! Super easy to communicate with, fraud protection is excellent and the customer service is always 10/10.
