-
January 2024 by Kimberly M
Bought a car from someone whom died and this collection agency will not even work with us on the problem. Wont take the car so now Im stuck with a car that I cant transfer.
-
July 2023 by Sam Cochrane
Rachel was the most condescending and disrespectful customer service representative (of any company) I have ever had the displeasure of encountering. She had the nerve to judge me based on the little information she has for me and was not receptive to anything I had to say. Very vile and disgusting. Oh my goodness.
-
May 2023 by Justin Bowden
I received a call asking for someone else. When I stated I wasn't that person, they were rude and called me a liar before I finally hung up.
-
February 2023 by Nicole Jones
Keeps calling and leaving messages but idk who they are searching for and I’ve never had business with them
-
January 2023 by tisha Rodgers
She calls for my daughter but don't say her name right. Pauses for 10 sec before saying anything else or saying who she is or what she wants. Just said " I try bk later, TF! That still not going to get u anywhere on who u looking for if they don't know who tf is calling. Get better customer service calling people homes or the the right person
-
December 2022 by C Frederiksen
Kyle Peterson is rude and condescending. When you point that out, he tries to play d**** Only rational thing to do at that point is hang up on him. Not effective if your company is trying to collect debts. Truly gross behavior.
-
September 2022 by David Lux
I have had several phone calls with Bonnie C and she has been really pleasant and helpful to work with. We set up an account for online payments, which was far easier than anticipated.I had never worked with a debt collection agency previous to this, so I have nothing by which to compare the service at Triverity, but they've been fantastic! If anything changes, I'll update this review.
-
March 2022 by Elena Ustimchuk
Nicest collectors in the industry very easy to work with and good listening skills .
-
February 2022 by Josephine Terry
Considering they are a collections agency, you'd think they'd pay their employees.
-
September 2021 by Tucker O'Connor
Between Rachel, and Michelle, I literally don’t know who is more ignorant and rude. Don’t get me wrong, I haven’t paid my debt on time, but dealing with either of them is painful
-
September 2021 by FromTheSky
Liars and thieves
-
August 2021 by Jacquelyn Wilson
I worked with several people in the past for my case at CU Recovery - I think the first girl's name was Julie Wilson and the second was Joy Waters. Both of them were pleasant in making payment arrangements with me, despite what was happening in my personal life that was preventing me from paying it in full. Sadly today I just got a call from "Kyle Peterson" who was newly assigned to my case. He did the normal things that I'd expect a debt collector to do, i.e. asking me questions like "what has been preventing you from making this payment in full?" except when he did it, he was unsympathetic and completely unwilling to be understanding. I explained to him that I didn't need a sob story but some family medical stuff came up several times within the past few years. And I'm pretty sure his next line was verbatim "I understand Ms. Wilson, but you've had ample time to pay this off". Then proceeded to grill me over paying it, how my payments have jumped around, etc.Okay. So my minimum payment was $25/month. Some months I did $50. Some $100. One month I even did $400. And none of it was good enough for him because I've had "three years to pay it off!"I pray to god that someday I can wear his shoes, and not have to worry about not making enough money to handle my own sh*t.
-
August 2021 by Sandashia Allbritton- Edwards
I was called today by one of their agents Kevin Taylor! He to be the rudest, nastiest, and guttersnipe I've EVER encountered. He acted as If I owed him personally. I asked for him to give me time to talk to my husband about this and he kept pressuring me. Today is Wednesday and he's like I NEED to hear from you by Friday. I felt extremely uncomfortable, he sounded like a thug that was wanting to mug me. How disturbing.
-
July 2021 by Bart Hansen
Got a guy calling me looking for my woman. Why the hell he's calling me and not her is beyond me, but I digress. His basic refusal to tell me anything about what he needs her for, and the fact that he seems to know nothing of her personal info, makes me hang up on him. Borderline creeper vibes here, would not recommend.
-
April 2021 by Tamika Buckner
They won’t give my mom car back!!! We have all been calling them since Friday (same day we paid and completed attorney info) when they took the car. She NEEDS her car and my title is in her car so I can’t complete my registration and now have to pay 8.25 per day to drive my car...We are seeking legal advice and we will be looking for compensation for whatever expenses we accrue for my car and her not having her car back...This is the worst company that we had to deal with...GIVE MY MOM HER CAR BACK!!
