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August 2024 by sharla westmoreland
Great customer service
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August 2024 by Armando Duarte
I received a quick response after my call was received!
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August 2024 by Carolina Rodriguez
It has great connection, signal always fast and does not lag, customer service always great and always keep me informed if there is troubleshooting
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August 2024 by Jamie Le
The service was okay. I only had wifi services through Bluepeak and I would have issues with my wifi not being fast enough or not working. I was paying around $69/month. Then we decided we would switch to the Verizon wifi. I called to cancel and the rep told me he would throw in a free month for me and then discount my monthly rate to $45/month. Just so I wouldn’t cancel. Fast forward, I finally did cancel and that call that I made to cancel it was somehow not “recorded”. So there was no record that I called to cancel. When I go to return my hardware at my local Bluepeak office, they wanted me to pay an additional $30 for returning the hardware. Now make that make sense please! I’m returning THEIR hardware and I have to pay $30?! What!!??
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November 2023 by Brooke Peterson
My mom passed away about 2 1/2 months ago. I canceled her service which went great, but it took me until last week to return the equipment. We’ll come to find out they’ve already sent us to collections due to unrelieved equipment. I feel like that’s a little too quick to throw something into collections, without even so much as a courtesy call. They were told of the circumstances and had my name and number on the account.
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April 2023 by Kari Benson Veen
If you want to watch TV go elsewhere all there new system does is buffer. Start to watch a show and loose signal. Worse than dish
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March 2023 by Terry Gray
Legit will let your bill add up and won’t even give you a call…?
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March 2023 by Fernando Muniz
Worst internet provider around, they will double bill you
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March 2022 by Cathy Buxengard
Nothing to watch. Poor programming. Very expensive. We pay more than $100 a month more than relatives in a neighboring county and they get many more channels! I think we are getting screwed.
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March 2021 by Jose Lopez
Good customer service
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March 2021 by Phoebe Basa
Worst experience ever..Ive been double bill every month since ive started with this company..Every month my bill is getting higher and higher..Im at my last straw with them..Ive never gotten a disconnect notice but ive gotten disconnected more times than i can count..every month " surprise " your disconnected with NO notice. You call and YEH " you owe $170+ ! Much to our surprise..when we were informed from the previous month thst we were " all caught up"..we're upset on how these " professional " practices are ripping hardworking family off!!!!!
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March 2021 by Louise Benjamin
They double billed us for our service, called to try to figure it out. Seems that they are interested in keeping our money and not researching the problem. I'm switching providers due to my dissatisfaction with their lack of solution to the problem and not being willing to address the situation.
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March 2021 by Raul Dias
Good service
