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September 2023 by Quin'Ton
Love the staff , place is nice and clean and they do very well with my shih tzu!
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September 2023 by Crystal Mudek
Great experience, I will be bringing our pup there, exclusively from now on ?
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April 2023 by Google user
Love Stephanie here! She’s been grooming our dog for over 2 years and always does consistent, amazing work
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April 2023 by Anya Castillo
Love Stephanie here! She’s been grooming our dog for over 2 years and always does consistent, amazing work
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January 2023 by Kate Koland
I wish I could leave zero stars. I had my dog there for the 3rd time today. We had a great experience the first 2 times. The girl working at the front desk was extremely rude and judgmental. She had a major attitude as soon as we walked in. Our dog starting to go to the bathroom and she yelled at me to take him outside. My 7 year old daughter was standing with the door open a little bit, and the lady yelled at her and said "close the door! I don't want cold air in here!" Who speaks to a child like that?? She then was very judgmental because our dog had a little matting. She was being just mean and I told her she didn't have to be rude. She then played the victim and said she was uncomfortable. I then said "Yeah so am I!" I am appalled at how we were treated today. His haircut looks great, but we will not be back. No one should be treated that way. She should not be in customer service.
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December 2022 by Lisa Rounds
They do not listen to customer preferences regarding grooming . Try somewhere else. Specifically asked that my senior dog have his hair left a little longer given the freezing temperatures and instead he cameHome completely sheered .must be easier to crank out more grooms just shaving them down . Will not be back
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July 2022 by Rachel Davis
We have always had a great experience with bringing our Westie since Dog spa opened. Our Westie is now 13, and at our last grooming I got there to drop him off and they were very short and said they would do what they could. Apparently as dogs get older grooming experiences can stress them out, especially in certain breeds. When I went to pick him after I paid and tipped, they became very rude and short, said he was shaking and thrashing so they were unable to finish the groom. He came out wet and shaking and had stress induced colitis from the experience for about a week after. What I would have expected is communication upfront that maybe his last groom didn’t go so well and suggestions that maybe he shouldn’t have grooming services or a different way of doing it. What they said was he’s not welcome back unless it’s for a shave only, no bath. Just felt after being a loyal customer with no issues communicated in the past this could have been handled differently. Hope they communicate the senior waiver with customers a little better in the future.
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July 2022 by Adam Sullivan
I take my lab here all the time, she is always happy to go in! The staff is happy to see her. Glad to have a place my dog enjoys.
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April 2022 by Gayle Garrity
this is an exceptional groomer. Our Westie never looked so good and he wasn't all anxious when we picked him up. I give them an A+ for customer service starting at the front desk.
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February 2022 by Greg Altman
Had a dog grooming scheduled and went to drop my dog off and they are closed. Empty store. They had moved and nobody called to notify me.
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September 2021 by Ross Kroeber
I've been taking my English setters to Woodbury DogSpaw since it opened in 2013. Jordan and her team have always been wonderful to my dogs. They treat you and your dog like family, they provide top notch services and always make sure that you're satisfied with the results. And if for some reason something isn't quite right, they get your dog back in quickly to fix whatever tweak you need to have done. Times are a bit tough right now with the difficulty in finding qualified groomers, so please cut them some slack as they work through the scheduling issues.
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July 2021 by Mahalakshmi Viswanathan
My dog just loves it... the ladies there are wondeful and very accommodating for any special request!
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May 2021 by DAMEYOU ANYWAY
Never went there so wouldn't know....why does this come up on my page ?
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February 2021 by Curtis Houseman
Extremely kind and honest owners who go beyond the above in their work. I even dropped my wallet in the parking lot and they found it. They contacted me on Facebook to get it back to me. Honesty and trustworthiness are hard things to come by these days. I recommend Dogspaw to anyone looking for quality.
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December 2020 by Mikias Lulseged
Great service. Skilled groomers. A bit more expensive than other places but worth every penny.
