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April 2024 by Ashley Dobbs
I have been a customer my whole life and anytime I need anything from a banker it is like pulling teeth or I get sent away to another location. They left a message for me to call them today and there is no way to call them back! I have been wanting to leave for a long time and now I think I am going to as soon as I can.
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March 2024 by Kalli Johnson
Been a long time customer, tried to get something notarized, got sent away from the first location to another due to staffing, then at second location was told they don’t offer that service which we found out that was untrue. Terrible service.
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January 2024 by Timothy Norton
Wait wait wait they really don't value our time. Not happy with this bank at all
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November 2023 by Lucas Plumley
Probably the slowest Wells Fargo I've ever been to. I've had a terrible experience inside and through the drive thru. Moving forward, I will be going out of my way to bank at a different Wells Fargo
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November 2023 by Shashank Patel
Never go to this bank for notarization services. Made me wait for more than 2 hrs with absolutely 0 customers in the bank. Worst customer service from this bank location.
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June 2023 by Angelo montes
I1 cashier and long line
Terrible long waiting!!!!
????????
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June 2023 by Steve Leinen
Terrible service.
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June 2023 by Mark Stapleton
Seriously understaffed. Drive-through has been "temporarily closed" for quite some time.
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June 2023 by Barbara Wanquist
Always a good experience
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June 2023 by Carley Shmarley
I didnt even want to give them a star. RUDE
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May 2023 by Brian Denny
Impossible to get copies if my business account for taxes. Every other year it was no problem now they only go back 6 months. I called customer service and got a gal that didn’t 30 minutes setting it up to snail me the info I needed and it never arrived. Impossible to talk to a banker at 3 Wells Fargo’s I went to.Two in Woodbury and the Hudson Wi. One also. I am closing all my accounts and moving on. My cousin told me last week he went to a ATM drive up at the Wells Fargo by his house on a Friday just after close and there was no money in the ATM.No reason to stay an angry customer.DONE AND MOVING ON
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May 2023 by Scott Drikakis
We have a business account with Wells Fargo and I cannot wait to have it canceled and moved to a smaller bank. They claimed 4-5 weeks ago our debit/credit cards would be shipped and now they tell us they were never shipped and have to go into a branch to get the card. When we asked them to expedite the cards, they said it would take 5-7 business days and if we wanted it expedited, we could call customer service and see if they could do it. There is no customer service here and minimal competence at this branch.
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March 2023 by Matthew Wash
Took one look at the line and decided I didn't need to do any banking that badly. On the way out someone said "Today's a good day, they have two tellers!"
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March 2023 by GaN gNAav
Can you people stop bringing hate?? They are just short on staff and they're having a difficult time, why try to bash and bring people down like that? What if one of the employee in there was your family member? How would you feel? Try to understand and stop complaining. If you don't want to bank w/Wells Fargo then leave to another bank. No one wants a crabby customer and complains about every little thing. Be mindful and respectful and be glad that there's people out there trying to do their job and help us as much as they can. Please spread more positivity and stop bringing negativity!!!!
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March 2023 by Sruthi Venkataramanababu
Edit: I received a call from the bank and they offered their apologies and helped me open account opened the same day. So increasing it to 4 stars from 1Do yourself a favor and go somewhere else. Went there on a Saturday morning at opening (9am) only to be told that I needed an appointment to open an account. Went back a few days later with an appointment I secured online ( mid afternoon on a working day) and I was first told that they couldn’t find my appointment. And after a few mins of waiting they were able to locate it. And after 30 mins of wait, no one came. Not even to apologize or explain why I would have to wait when I had an appointment. What’s the point of scheduling an appointment ?What was really ridiculous was that I also saw a line of like 15-20 people and only one teller on both the days. I only went in-person because as a non-resident I can’t open an account online.Just go somewhere else, don’t waste your time.
