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July 2023 by Rock B.
Why are you in customer service if you don't want to help customers and then make me feel stupid and shitty like I'm bothering you. Worker, MARS at the customer service desk. there were no other customers and you clearly just hate people and were so rude by brushing me off not once or twice but three times. usually, I let things go, but I've had a horrible day and I still have to deal with this simple question about my order which you could have done without the attitude. I was nice at first, I had told you that i was confused and that this was my first time ordering something for pickup and I was still trying to wrap my head around the whole process that walmart has. but no, you made me feel shitty when i was already beat down earlier. I was going kill myself today, but people like you remind me that I should leave this messed up world as just to avoid nasty cold-hearted monsters like you. may you never do this to anyone else. good riddance world.
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May 2023 by Don O.
I'm one of those dinosaurs that still collects movies. Tuesday is the day that movies come out 99% of the time. Like most folks I like to get my movies on release date. Well, this time, I was actually a day late and went on a Wednesday. Not that it really matters with this location, I've been here many times to pick up movies and almost always have been disappointed. However, they've usually been able to rectify the situation. Go in the back, find the box, and pull the movie out that I need so I can buy it. Last night I went in to buy Antman & The Wasp Quantimmania, A wide release movie that everybody would probably have multiple copies of. I walked up to the familiar nearly empty new release rack. The newest movies released on it were from three weeks ago, the rest, empty spots. They had tags for AM&TWQ but nothing there. I grab the nearest employee who pretty much just gave me a simple shrug she then flagged down a "shift leader" Who explained to me that? The movies were somewhere in the back and that she didn't know where they were and was unwilling to go look for me. As I've said in the past I've gone here seen movies. Not out flagged down an electronic department employee who's simply went back and grab the movie for me so this was not out of not knowing where things. Are she was just being lazy and didn't want to help a customer. I went to the front desk and talked to the manager on duty who sat back. There apologized and said he would discuss it at the morning meeting not once. Did he think to get up off his ass and go on the back and look for the movie. So why went to the Target down the street gave them my money instead. Last night was my last stop at Walmart in Woodbury. I'll just drive a little further and go to west saint paul or hudson wisconsin where they actually have the merchandise I want and competent employees.
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April 2023 by Donald E.
Not sure about this Walmart It's ok But it's not as good as cottage Grove's But has everything you need
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November 2022 by Laura B.
I did their online pick up order. The man did not confirm my items with me, just placed them in my car and closed my trunk. so I got home and noticed I was missing half of my items. I called them within 10 minutes of leaving asking if they forgot some of my bags. They stated there was nothing they could do since it shows I already picked up my order. They said they would have a manager call me, I still haven't heard back from them and I still am missing half of my items. Don't use their online ordering, it's a scam.
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November 2022 by Spiritually A.
I needed a new tire. Called and asked to speak to automotive dept. No answer (it was 5:30) It transferred me back to front desk person again. I told her they are not answering but asked her how late they are open. "Ummmm I think 9, 8 or 10". Why do you not train employees to answer general questions
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August 2022 by C K.
Went to Walmart in Woodbury today to get some baby items and groceries. Proceeded to do self check out as they only had 1 lane with a worker opened. I bagged and scanned all my items. There was a lady at the door to check receipts which is totally fine. However she wasn't checking anyones receipts until I walked up. I gave her my receipt she started unloading all my bags and found I had scanned and paid for everything she just stood there I asked if I was good to go, she rolled her eyes and said whatever. She was extremely rude and unprofessional. If you can't trust your customers to do your job and check out their own items then open lanes with workers. The store felt very dirty and unorganized. Looks like I'll be going back to doing my shopping at target.
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July 2022 by S T.
I rushed over to get an oil change because the hours state they close at 7pm. Well, that is a lie! Gas is too expensive to waste driving to a closed place. Wow!
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June 2022 by Lindsay P.
I had such a bad experience at Walmart. I had called up Walmart to ask if they had rainbow flags for pride and I was greeted by a very disrespectful lady over the phone that told me that she didn't even know if that was a thing (as if I didn't look up on line before calling and I just wanted to make sure they were in stock because the website said they sold them in stores) she was very unhelpful and I felt very belittled by the experience. After her saying that she didn't know where it would be and that she can't help me (also as if she couldn't just look it up in the system) I decided to go into the store so I could find it myself and went up to another worker who also greeted me with disrespect after I asked her where I could find the pride section by dismissing me and pointing to a random part of the store and not responding to my question. I eventually did find the pride section but they didn't not have any pride flags like they stated online. Overall, this was not what I expect to run into during pride month and especially on the day of the pride festival in Minneapolis that afternoon. Walmart, do better.
