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January 2024 by Yassmin Yassmine
Very helpful teams ,thank you all.
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December 2023 by Anthony Rombalski
The line for the pharmacy was quite extensive.
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October 2023 by Brent Doss
Do NOT use this Walgreens if you need your medication in a timely fashion or like to be treated as a valued customer. Spent 2 hours on hold trying to get answers about a prescription. When the system hung up on me I called back and spoke to the “Manager”, James. James proceeded to tell me that this was “very common” and if I needed to speak to someone in the pharmacy when it’s busy I should come in person. Yes, it’s my fault for expecting a customer service based business to pick up the phone in less than an hour. Terrible customer service, untrained staff behind the counter, and management who are so stressed about how far behind they are that they put the onus on you. A great example of poor management.
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October 2023 by Kayla Anderson
Do not go get your medication filled here. You will be extremely disappointed. I recently switched to CVS and have been more happy with the wait times. Also I have had my meds filled at Cub Foods before in Woodbury and there was no one in line!! Every time I have ever gotten my medicine from Walgreens, there has been at least 5 people in line and it usually takes between 5-15 minutes per person to receive their medication so lines do not move fast. Do yourself a favor and go somewhere else with your medications!
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October 2023 by Amela Huskic
Worst pharmacy I’ve ever dealt with. After my prescription gets sent, they don’t start actually working on it until I call them and tell them I need my medicine. Many times I can’t even get through to them on the phone and have to go inside the store JUST to tell them to start working on my prescription. At which point I have to wait another 1-2 hours to pick it up. Absolutely ridiculous and lazy.
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October 2023 by Kathleen Puttmann
One long wait and prescription unavailability after a call to confirm prior happens. Two days in a row is inappropriate
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October 2023 by Jane M.
While the staff here is pleasant, there arent enough. Spending hours in urgent care is bad enough, but then to spend hours waiting for a medication is frustrating. Even the line to get told it wont be ready takes 30 minutes or more.
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September 2023 by Joyce D.
I was given less than the full amount of a liquid medication, so I ran out more than a week early. When I called to refill, I was told I could not refill it until exactly 90 days after I had gotten the medication, even though I had run out. The pharmacist was actually nasty, accusing me of taking extra doses (I did not) and accusing me of not knowing how to draw up a ml; I've been a RN for more than 40 years, I know how to draw up a medication. It actually had printed on the label that a partial refill was available, which means I hadn't gotten the full amount, but the pharmacist insisted that I had gotten the full amount anyway. I refilled it today, and both my husband and I noted that the refill had a lot more in the bottle than the previous time I got the medication, so I had definitely been shorted. I asked my physician to send the script to a different pharmacy next time.
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August 2023 by Nate R.
The pharmacist was very rude, I called corporate and have a complaint going. I was actually left speechless with the lack respect.
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July 2023 by Brin R.
This store seems to struggle with Pick Up and Curbside orders. Don't even offer it unless you actually have the staff to fulfill timely or at least give me the option to cancel when you delay my order.
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June 2023 by SuSCurse D.
The customer service was horrible and they were rude. My daughter was sick and they refused to give me the medication right away even when it was transferred from the doctor. we had to wait for 2 hours. While waiting i was kicked out the store and had to wait outside. This store is horrible and rude to their customer.
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June 2023 by MrMrs Q.
Put in scripts at woodbury mn store two weeks prior to give them enough time to fill and they still don't have ready when calling to get. Walgreens needs to stop building new stores and focus on their current better. A complete pharmacy disaster.
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June 2023 by Sarah Panek
Over 24 hours to fill a medication from the Urgency Room. I’ve had trouble with other meds before but not this long. “It’s too busy” is not the excuse a customer wants to hear when it’s been a whole day and they can’t fill one medication.
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June 2023 by Google user
Over 24 hours to fill a medication from the Urgency Room. I’ve had trouble with other meds before but not this long. “It’s too busy” is not the excuse a customer wants to hear when it’s been a whole day and they can’t fill one medication.
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February 2023 by Tim Elliott
2/24/23. Walgreens in Woodbury Tennessee !!!!! I Went in to pick up some prescriptions and had 2 more filled and within 7- 10 minutes I was on my way out the door !!!!! I go here all the time and I’m happy with the pharmacy and store service !!!!! Awesome and friendly staff !!!!! I’ve read some of the comments and everybody has a off day just like you and I do !!!!! I’ve got over 20yrs in retail and another 20 or more in factory so ease up and remember they are only human just like you and me. I’m not making excuses for anyone but retail and restaurant and any other job that deal with the public is more stressful than any factory job where you only deal with a boss who can be a pain where retail you have to deal with a boss that can be a pain sometimes and the public that can be that way to !!!!! Have a Blessed Day !!!!! WWJD !!!!! Treat others the way you want to be treated !!!!!