Ranaa was awesome! She spent as much time as we needed. Explained everything well. She even helped set up the Disney bundle as we are old and just started using iPhones so it is difficult for us. Ranaa for President in 2024!
June 2024
I returned my modem. They charged me $51.50 for a phone number, which they didn't tell me. It was attached to my internet. When I talked to the email agent, he did cancel the phone, but it also canceled my internet.. I'm so done with Verizon, the adding of a phone number I wasn't talked about.
May 2024
They displayed a high level of expertise and were eager to provide assistance. They made a concerted effort to ensure clarity in their communication. I had a positive experience overall and was able to obtain a phone within 20 minutes before they closed. Would recommend and will be back In the future.