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September 2023 by Sue Young
It doesn’t how much they remodel, if the sport fields weren’t across the street they wouldn’t have needed to expand. They need managers, you can’t have 4 people working behind the counter, laughing, chit chatting & taking for ever to make a drink, warm up the food etc. it’s probably the first job for many of them& I don’t blame them but someone needs to teach them to be good employees especially on the weekends. I only go to Jerry’s Starbucks if I’m lazy & don’t want to drive to the other ones but it’s becoming less & less. If your going to pay that much for coffee then you expect it to be good! Jerry’s you run a nice grocery store, hot food, deli & bakery, it’s nice to have a good drink to good with.
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September 2023 by Matt F.
Very inconsistent coffee here, based on years of experience. This morning's coffee is the worst I've had, almost anywhere, which is leading to a review finally. I actually like strong coffee, but this coffee was truly beyond espresso in strength - could be sipped, but cannot be drunk like brewed coffee. It was fairly warm, but not really hot as it was pumped out of a carafe (less than 30min after store opened). Ownership and staff are clearly focused only on the "dessert drink" majority of the Starbucks menu. Staff have always been friendly...coffee just isn't consistently good at this location.
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July 2023 by Niara W
Made my order wrong and didn’t realize while one of the hot lattes got cold. Took 10 minutes to remake the OSE latte and somewhere made the most bitter shaken espresso I’ve ever had. The warming oven was broken. Staff were drinking their own beverages behind the counter. Just a disaster. Disappointing because I usually like this location.
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February 2023 by Jill J
I just ordered an americano here and watched the guy fill my cup from the air pot which has the drip coffee. It's old drip coffee as well. I won't be going back to this store. Please learn what an americano is. If I wanted drip coffee, I would have ordered drip coffee.
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December 2022 by Natalia
So slow, took over 20 minutes to finish my drink. I've been to in store locations with 1 employee that were much faster. Needs improvement
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December 2022 by Jonathan
Brand new Starbucks in a brand new tiny building. All good but the space is very small. I've seen folks asking to join a table during a moderately busy hour. Not a good choice if you enjoy having the slightest privacy in your conversation. I'd rather go across the street to the one inside Kowalski's.
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November 2022 by Katie Lorentzen
Always enjoy my drinks from here but they don’t have all the frills of a stand-alone Starbucks. However, get ready to wait quite some time for your beverage on the weekend before 12PM, even if you order ahead.
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October 2022 by Anonymous
So slow, took over 20 minutes to finish my drink. I've been to in store locations with 1 employee that were much faster. Needs improvement
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July 2022 by Shayne Garman
They always have what I want at Starbucks inside of Jerry's
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March 2022 by Alicia Foster
The drinks (which I've had maybe 3) from this location have been typically wrong and overly sweet. It's a group of high school kids grouped up behind the counter and too busy gossiping to pay attention to their customers and making correct orders. I had to ask a question and I got this "deer caught in the headlights" look and an "umm I don't know" response. Needless to say, I haven't been back to this location.
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October 2021 by Chanu Padia
I loved my Chai Latta with coconut milk.
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October 2021 by Jed S.
Likely the worst Starbucks in the system. Slow. Not accurate. Worst tasting drinks. Out of almost every food item by 9am. Customer service does not represent the brand.
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August 2021 by Derek Schneider
Nupur has great customer service always helpful and always fast and get orders correct she single handedly carries Starbucks revenue, she deserves a raise.
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April 2021 by Mark Teske
Once again this Caribou continues to be a top performer and other locations should take notes. Great job to all and keep doing what you're doing.
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April 2021 by Kelsey Anderson
They have a really great breakfast sandwich and frappuccinos!