Shane Co. provides excellent service and customer care, making it an amazing place for jewelry. Customers report a great experience, noting the staff is extremely helpful, kind, friendly, and willing to listen to concerns. The service is described as going above and beyond, with employees taking time to educate clients and offer options without pressure. The store efficiently handles repairs and issues, demonstrating a commitment to making things right, including offering credits. The turnaround time for services like resizing or new rings is quick and accurate. With a large selection of engagement rings and wedding bands, along with warranties and free cleaning, Shane Co. earns high recommendations as a wonderful company where clients find exactly what they need.
Excellent service so much better than our experience at Kay. Quick to get my ring and get it resized. Will be back soon to get my fiancés ring! Excellent customer service.
April 2024
Devon is amazing! I haven't loved my ring and setting for years but I went in to Shane Co. with some pictures & Devon ran with it. He came back with 5 different setting options and spent over a hour with me. He went above and beyond. Now I love my ring and couldn't be happier. Thank you, Devon!!!
March 2024
Walked in and was greeted right away by Samantha K. She was very polite, pleasant and helpful with what i had an idea on what i was searching for. She showed me my exact needs and I found exactly what I was looking for. I will not be shopping at any other place other than Shane Co.
