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December 2023 by Donna Harwood
Stopped by and was closed till 10:00 came back and saw a lady standing at cash register noticing us wanting in and it was after 10:00, so decided to leave and just getting into our car she opened the door. Just saying if you
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October 2023 by Stacey Koch
The last couple of times I've tried to go to this location there is a sign posted they are on break. It's inconvenient to the customer to check hours online to have it state its open then drive only to not be able to pick up needed items.
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May 2023 by sara flake
I have never had any issues with the store before. This isn't about the location but, the store policy on returns.I have never had to return/trade in anything before. I had originally bought ION shampoo and conditioner that did not work with my hair at all. When I bought the ION products, I received a free lunch tote. I went to trade in my ION products for Sugar products and about $20 was deducted from my return because of the lunch tote; even though I was paying just as much as a trade in......Does this sound right? I could see if it was a return but, dang. That really makes me not want to try anything new here or I might get ripped off if I don't like it.
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March 2023 by Adrian Chant
Store isn’t open until 11AM NOT 10am. Please update hours online!
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December 2022 by Megan Borash
Stopped in a couple days ago and Styx helped me. I’ve never had such great customer service. They went above and beyond!!!
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November 2022 by Eve Mooberry
I appreciate the knowledgable and professional staff at this store and will go here before l go to the store in Cottage Grove.
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July 2022 by Kiera Kroells
went there and they recommended all the wrong products and didn’t work.
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July 2022 by Emma Walker
A nice girl working with pink/red hair helped me out so much! i had no clue what i was doing with my hair and she was amazing and giving me advice on what to do and pointing me to the right products, will come back here again!
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July 2022 by Joe Kleschult
Girl at Woodbury location was very disrespectful and talked on the phone and was rude to me rather than helping us cash out she has a reddish tint in her hair and tattoos on her hand and was very disrespectful to me I would never spend another dime there. Then tried to make disrespectful comments to my wife about a comment I said that she didn't hear right. She needs to mind her own business.
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June 2022 by MISSYLVIA70
Good customer service but, the young lady didn't even find the item I was talking about ' perm rods'. She just said, 'dont think we have any.' Then she was taking to look at other options, I spotted the 'perm rods.' Just think if I would have left. ...and it was to do someone's hair for graduation..??♀️??♀️
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April 2022 by Sia H.
Amazing service. I was greeted and helped out by Bella! I came here twice to make purchases and both times, she offered to help. She answered all of my questions and made amazing recommendations!!! She educated me on hair dye, hair products and helped me reach my hair color goal. The best thing she recommended to me was the Ion crème lightener and and The Argan Oil developer. My hair has never felt so healthy after a bleaching session. Thank you so much!!! Will be returning! 10/10!
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March 2022 by DieselTrain8 8
I showed up 3 minutes before opening lady refuses to open the door for me to get in and out quick with a snowstorm
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February 2022 by Hwitney Usmption
There was a beauty advisor with a very reddish pink. She was amazing. She was knowledgeable and fun. I was doing a color correction. She gave me the BRIGHTEST shade of hot pink. So much more vibrant than I expected and covered up up perfectly! Give her a raise!
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September 2021 by Blue Sky
One of the ladies there helped me decide a new shade in a new brand for me called iroiro. So happy that I went with her advice because the color turned out so vibrant and the perfect lime green!
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September 2021 by jade hopkins
The staff is most always helpful. Masks for 7$ box since the end of quarentine.
