-
August 2023 by Kaileigh G.
Excellent experience shopping there today! I didn’t end up buying the shoes because they were the wrong color, but they were super kind and showed me where to go on the website for more options!! Would highly recommend.
-
May 2023 by Cathy Haden
Great service! Super helpful and good selection.
-
October 2022 by chloe thoma
Ninfa is amazing, super helpful with everything. Helped me find a good fit, and recommended what I should wear daily for work, as well as for working out. I'd recommend anyone to try their location, service is top tier.
-
August 2022 by Liz Moses
Great experience! I was looking to find new shoes with great support. He took his time helping find the perfect shoe. Very friendly!
-
May 2022 by Jim Kreilich
Glad we found this place for my wife's Brook shoes. Very experienced staff that understands the correct way to fit shoes.Very satisfied with help Bill provided.
-
April 2022 by Jeffrey Thurgood
So I was having trouble completing my runs on the treadmill of 6678x5 due to my shoes being more geared for lifting so I went in to the Running Room and was greated by Ninfa and she went above and beyond with her knowledge of each shoe and different styles to get me into the perfect fit with the Hoka Clifton 8. I completed my circuit with zero Shin Splints. Beyond satisfied with my purchase and I highly recommend this location.
-
October 2021 by richard Mattick
Well it must have been an off day for the Running Room when I went. I just read many great reviews about this store and my experience was anything but. I didn't feel very welcome in the Running Room. The fact that they didnt have any shoes that I liked in my size probably didn't help.(yes there is a supply chain issues country wide right now). I'm bummed because it seemed like a groovy place. Dogs are welcome there which is cool too. Oh well... I went elsewhere and got a great pair of shoes!
-
September 2021 by Jeffrey Abelson
We wanted to purchase some special knee braces for my son and we arrived just after closing. They unlocked the doors asked us if we knew what we wanted and they immediately took us to size his knee and find exactly the right brace. Then the person (so sorry I did not get her name!) spent extra time to tell my son some special exercises to also help him. Super fantastic service in this store. Highly recommended and we will go back again. Huge thank you again.
-
September 2021 by Kenneth Nielsen
The two ladies that help me were friendly and very knowledgeable. Service you don't find much anymore of these days!
-
August 2021 by BAYOWORLD
Small store but decent selection of shoes specially for running…makes sense hence the name of the store! went in to make a return that I couldn’t make, but wasn’t met with any rudeness…If you need stuff specifically for running this a great spot to check out!
-
August 2021 by Trimonda Madkin
The young guy that was helping me actually act like he was AFRAID to help me or talk to me. Idk why but I was VERY friendly and tried to engage in conversation but the whole thing was very off putting. Will not come back.My experience at the Grand Ave location with Matthew was 1000% better.
-
November 2020 by Claire Burgeson
This place is seriously amazing! The person working was SO kind and professional, she immediately had me walk in the store to check my gait, used an arch checker thing, and within trying on 3 shoes found the perfect pair! I’m not a runner, I’m a walker, and she was so helpful by asking what I want and need in a good pair of shoes. I’m so happy I went here!
-
September 2020 by blaine cox
I’ll give a 1 only because an employee actually spoke to me. Purchased a Garmin watch here in Feb. 2019, started having problems with the watch so I returned looking for answers. Zero help, only told we don’t deal with watches. Asked if they could look into the warranty and was told no. Would love to support a store like this, it’s a shame I won’t from now on
-
September 2020 by Isabella Simmons
Customer service was really great! I got my perfect running shoe
-
July 2020 by Taylor Dressen
WOW! Hands down best customer service from the moment I walked in. I will be a customer for life because of this outstanding experience. Bob took the time to help fit me with the perfect running shoe and give me honest, knowledgeable feedback. Thank you so much! Happy Running
