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March 2024 by Barb Ostertag
My husband had open heart surgery and we wanted a quality recliner to help with his restrictions and care. We felt these would be our last chairs and buying a more expensive chair would be worth it. We are now on our second service call for a crooked chair. They replaced the seat (which they leave the orignial with you to dispose of) and that didn't solve the problem and now think it is a bent sway bar. Calling for service takes weeks to get parts and then weeks to have someone come to service it. I started my first service request early February and the very nice service man left today March 22th. I don't mind paying for quality, but I didn't get that!
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March 2024 by Craig Gray
Maggie in the Woodbury, Mn store was very product knowledgeable and very helpful. The 30 day price match is a great benefit to buyers and the recliner I selected is perfect for my home. Very satisfied with my experience.
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March 2024 by Louann Goodnough
I had a vision of the chaise sofa I wanted and a budget. La-Z-Boy had just what I wanted! Chad was very helpful, worked within my requests, offered great ideas and set me up with just the right piece. Honestly, it is better than what I imagined for my space and even with the extra fabric package, I was right on budget. Highly recommend this store and Chad!
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March 2024 by Jon Durand
Maggie did an excellent job explaining the differences of each piece and helped us make the right choice for our new loveseat recliner.
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March 2024 by Marcie Stout
I found the sales people very attentive and efficient. Willing to spend as much time as needed. I've always had great luck with there products. I also really appreciate the decorator that set my room up on a screen to give me a better idea of what my room will look like. ThanksLa Z Boy.
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February 2024 by Amy Weis
My experience at Lazy Boy in Woodbury MN was fantastic. I had ideas when I walked in the door after researching options for the last few months. I was met by Dan on the floor who was not pushy but also willing to help. I loved that!!! We started looking at what I had in mind and in a funny turn of events, after working with Maggie as well I decided on a totally different unit than I expected. The teams knowledge and patience as we went though the options and different units was really appreciated. They were also really fun which made my day!!!!
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February 2024 by Metallicsum 6
Chad was very knowledgeable and patient while we made our furniture choice.
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February 2024 by Rose Klugow
Great sales staff! Dave and Maggie were very patient with all of questions and indecisiveness. Looking forward to seeing my new chairs with the fabric I finally chose.
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February 2024 by Rachel Senkler
Everyone was very helpful and the entire purchasing process went smoothly. I’m extremely pleased in my purchase and with the staff who helped me. Highly recommend this store!
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February 2024 by Lynn Swift
We shopped at a number of stores. The sales people at LazyBoy were very informative, offered good suggestions and we never felt rushed. Indeed we went back three times to finalize our decisions.Maggie, the store manager, knew her inventory well and helped us visualize various pieces with mocked up models of our room.We won’t see our furniture for a number of weeks so I can only comment on the shopping and ordering experience.
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February 2024 by Robert Garrick
I was told that all the mechanisms and moving parts are covered for life. Of course they don't tell you that the labor is not covered. I have only had my $3000 couch for a year and three months and the mechanism on one side is broken. Of course it is outside the 1 year warranty so I have to pay for the couch to be fixed. I bought the 5 year warranty, they led me to believe that it covers everything. Of course it doesn't. Only the leather. I will never buy a La-Z-Boy again. Save your money and buy flexsteel.
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February 2024 by michael riebe
David was vey helpful, knows the product very well.
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February 2024 by Dianne Gallagher
Great sales people. Great selection and product.
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January 2024 by CarbnBlade
Te'a was helpful, providing information about a sofa we purchased on special. She also helped us with pillows and home decor. The sofa was just delivered and looks beautiful in our sunroom.
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January 2024 by david becht
Excellent customer service. Mai Xiong was great to work with. Would highly recommend her.
