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January 2024 by Chase Sullivan
This location called me to come in and swap vehicles so they could get an oil change in my current rental car. I asked if they had a similar vehicle they could put me in when I came in and they reassured me that they had many options. I drove the 40 minutes to the location and when I showed up, they told me they haven’t had any vehicles available all day and need me to come back in later in the week. I will now be spending over 2 hours commuting back and forth because of poor service.
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January 2024 by Cathy P
The car that was given to me was very nice, clean, and ran great. It was very easy to work with staff
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January 2024 by ryli jo
Daimarion was amazing!! He was polite and professional. Our rental pickup was quick and easy and we had no issues with our rental. We rented it for a roadtrip and it treated us great. Definitely recommend Enterprise Woodbury!!
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December 2023 by Ross Chavez
Always friendly, outgoing, and accommodating. I use Enterprise - Woodbury for all my rental needs. I couldn’t give 5 stars because the inside of the front windshield was very dirty and I had to clean it in order to see.
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December 2023 by Marion Cobretti
Very quick and convenient check in process at the Woodbury location. Quick review of the vehicle and I was on the road within 10 min. The car was clean with no issues. The key drop off was very convenient to leave car on a Sunday, so I didn't have to come back in the morning. Got receipt the next morning. I've had several rentals from here with the same experience.
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December 2023 by Daphn Walker
Horrible customer service and the attendant on duty would just pick up the phone and hang it up. I called a few times back to back and got the same results. So i went up there, and the service was even worse. I felt rushed to accept the vehicle that was being offered, which was little for my size. 1 star is too much. Woodbury location
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November 2023 by Bob Toth
Once again we chose Enterprise at a site away from the airport. Within reason, they will pick you up, back to their office for paperwork and with minor hassle you are on your way. Returns are equally simple, fill the tank, pay the bill, get a cab or Uber/Lyft to airport. So….you have saved at least (2) airport tax fees, did not have to plan an hour for return. Saved money with minimal inconvenience.
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November 2023 by Linda Thone
Getting my rental was fast and easy. Employees were friendly and nice.
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October 2023 by Dmytro Tiutin
The rental process was smooth and seamless. Pretty reasonable pricing, convenient location, friendly and helpful staff. This will be my go-to place when I need an extra set of wheels to keep me going
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September 2023 by Bill and Ann Roth
Car rental companies are using used older vehicles. Vehicle was okay and should have been a little cleaner, but they did adjust my bill.
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August 2023 by Susan Woodcock
I always get the best and easy service from this company. Would not use any other place. Thanks
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August 2023 by Rachelle Rude
The service at this location is over the top. With rental cars being short these days, this location couldn’t get me a rental car for same day. Josh helped me find another location (which they searched through many locations without cars available) close by to get me a rental same day. Stellar service and really appreciate Josh stepping up and helping me out. Couldn’t recommend more. THANK YOU Enterprise!
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July 2023 by frank Melchion
I am a very frequent customer at the Woodbury branch. Josh and his staff always do an amazing job.I know I am always going to get great service when I’m there.
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May 2023 by Stephen Trotter
Very confusing to find at the airport but other than that all good, the car I had was dented looked bad, they need to do a better job on the upkeep of their vehicles, deep scratches down the fenders.
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May 2023 by Vanessa Cool
Easy to work with and great service! Very nice that they will pick you up from certain locations as well. I needed repairs on my vehicle and they picked me up from the collision place.
