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March 2024 by Brendan O'Connor
I've had vanilla cream donuts from dunkin before and I don't know what happened to this one. The "cream" inside was the consistency of the custard they use in their boston cream donuts. I've never had a vanilla cream from dinkin with this consistency of filling.0/10 would not reccomend
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March 2024 by Tianna Saltzman
I’d give them zero stars if I could. I have never in my entire life met any staff as disgusting and rude. I have such high respect for fast food workers. It’s beyond a hard job but no matter how kind and nice you are these workers are absolutely horrible and rude. When I ordered a couple weeks ago I was told they wouldn’t make a cappuccino blast and when I got to the window one of the workers told me that “yeah they just don’t like to make it so they refuse it to some people”. This place is horrible and I’m so glad I got the rudeness on camera. I will definitely be telling corporate. The longer my order got the ruder they got refusing to help me figure out the menu. Honestly I rarely ever give reviews but every interaction I’ve ever had was horrible and I will be sending the video of the young man in the drive thru being disrespectful to corporate. This place all around is terrible!
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February 2024 by Pablo
Please make sure to properly warmup the morning sandwiches and Bagels 3 times this week food still cold on the center i have to throw it out the window. To the owner : you probably have lazy employees or check your warmup machines because i bet u I'm not the only one having early morning cold suff.. I guess that's why your changarro is empty during week mornings
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February 2024 by Roxanne Rossbach
We have tried this Dunkin' a few times and each time we are left disappointed. From dry donuts, to missing slices of bread on sandwiches, to poor customer service, it is an all-around disappointing Dunkin'. This last visit we ordered two sourdough breakfast sandwiches and donuts. Upon arriving home we found one sandwich never received its top piece of bread, the cheese was ever so slightly melted, and the eggs were cold (like they had only been warmed up about ¼ of the time they actually needed). The customer service seemed obsolete. Having gone through the drive thru I witnessed 6 employees inside as we waited for our items, of those 6 employees only 2 of them appeared to be doing the work...all of the work, as the other 4 employees stood around talking and having to be asked to move so that the working employees to do their jobs (everyone's jobs!).
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February 2024 by Crow Sojourner
The coffee was pretty good. But customer service is pretty terrible like the other reviews say. They were out of a flavor, which happens, but the employee interrupted and barked that they were out at me. The drive thru menu doesn't have their donuts listed so we went inside after to see what was available - and we were ignored so we ended up leaving without anything.
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February 2024 by Breanna Friesen
Every single time I go to this location, they are out of stock on at least one thing in my mobile order. I’ve been trying all February to get a chocolate heart filled donut, and they never have them.
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February 2024 by angie saxton
I don't usually write reviews but unfortunately the customer service at this location has really gone downhill . I was charged for someone else's order about 20.00 more then my order and I was told they do not offer refunds and could not void the transaction . I was told because he asked me if I had ordered bacon and coffee and I said yes that it was my fault. I ordered a single coffee and snacking bacon . Not a box of coffee and bacon toast . Had he said the total I would have said no that's not my order but instead I heard coffee and bacon . I was told I had to come inside and I waited for 15 minutes and then was told I would get a call from the manager and would get a gift card to cover the 20.00 overcharge, because they dont allow refunds . No one ever called so I now I have to write this review . They could have made a right but instead lost a weekly customer and they didn't really seem to care . I would recommend going to McDonald's for coffee and the gas station across the street for donuts .
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February 2024 by Tyler Martin
I always try to give a business a few shots before I write a review. I am glad I did for this location. At times they are very busy and understaffed, and at other times I feel like they have plenty of staff and are less busy. Regardless, the quality of my drinks and coffee has always been what I have expected. The staff is usually in good spirits. I try to give them the benefit of the doubt when they are busy as I have seen people be rude and them handle it in a calm manner. If you enjoy sugary coffee and donuts like myself then its worth your while. Its a fast food coffee and donut place, some people act like they expect a Michelin star experience, lower those standards a little and enjoy your sugar rush!
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January 2024 by John & leslee Brown
Great doughnuts, the drive thru customers come 1st. Walk in customers come 2nd. I was wondering if someone saw me??
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January 2024 by Sonja Neeland
It was very dirty. Hadn't been swept or table wiped. Bathrooms were the worst. Sorry, I normally do drive threw. But now that I've been inside, I'm not sure I'll visit this dunkin' for a while.
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January 2024 by Danny Hawj
The customer service here is bad. They treat you good or bad depending on your skin color. I will never go here again.
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November 2023 by Amos Anon
No donuts. Literally none. Slow and sullen service despite the fact almost no one was in store or in the drive through. I felt like I was supposed to apologize for interrupting their day.
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November 2023 by G L
This is the worst Dunkin location. I ordered a dozen donuts on the app and arrived 15 minutes later. The order wasn't ready. Without being greeted or acknowledged, I waited for a while watching 2 employees talking to each other and helping drive up customers. I asked if my order was ready and the employee said she was workings on it. After a few more minutes, with attitude she handed me 2 drinks that I didn't order. I guess it's my fault for believing 1) the app would save me time and that 2)your employees were friendly and competent.
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November 2023 by Kassee Nelson
They charge $1 for a cup of ice water. I’ve never been to a Dunkin, let alone any fast food place, that charges for water.
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November 2023 by Vernon Lee
Good coffee but way, way overpriced. Small coffee that costs 30% more than McDonald’s. I won’t be back unless I need donuts ?
