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December 2023 by Yovnnie S.
Very good service, best value for your money. Large selection. Excellent, knowledgeable , staff.
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November 2023 by Monika Dodd
I went to the Bob’s store in Woodbury, MN. Leonard helped me purchase the furniture that I pre-picked before arriving. He was friendly and knowledgeable. The buying process was super easy and the customer service was great!
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November 2023 by Bryson Wommack
Our salesman Mark was very nice and helpful. The products seem to be pretty high quality and prices are very reasonable. No one in the store was pushy or rude. I'm a fan of this place and we're actually about to purchase a couple items.
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November 2023 by Elmira Marshall
Salesman Tyler was the most considerate, polite and accommodating. this was my first time dealing with this establishment, and I was pleasantly surprised. It is clean, orderly, and the furniture looked inviting. I found exactly what I was looking for at a reasonable price and on the way out the door I saw something I will return for. The welcome we got when we walked in was priceless.
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November 2023 by Jeri Kromschroeder
As for my experience at Bob’s discount furniture, I found no discounts, the staff was not helpful. Questions asked they cannot answer on their own product. Then if you’re trying to sell me insurance on the loveseat, I purchased, I clearly said no, next thing I knew he got his manager to come over, and again harass me to try to buy the insurance on the piece of merchandise. Once again, I said. NO. I will send told I was lucky it is available, then said I’d love to pick it up and not have it delivered. And they told me it’s not available here in Minnesota. It’s somewhere down south and they’ll ship it and then deliver it to me. And then tried to charge me to have it delivered and put in My Home. This is one store I will never go to again, even if I was in a drawing And one $1 million to refurbish my home for free. So anybody who is looking for new furniture without hassle. I would go to star liquidators in South St. Paul, Minnesota. I was not harassed I was able to pick my furniture up and was also told thank you for shopping with us. Unlike Bob’s.
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October 2023 by Theresa May
The sales team were helpful, curtious, informative, and patient while I decided on color schemes and accessories. Lol, moving furniture around just so I could get a better idea of how my new living room would look. Great guys and awesome prices!Thanks Tyler & Mark, you made my experience! I'll definitely be back!
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September 2023 by Joe Ragman
Got a chair here. Uglier than sin, but the wife wanted it. If she's happy, I'm happy. Sales staff was very patient and helpful (probably just happy to be rid of such a horrendous looking chair). Easy pickup from behind the store.
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September 2023 by Chad Anderson
Sales team was on us when we entered the store like mosquitoes on a diabetic. Unfortunately, my wife had an ottoman from Bob’s on her mind, so I didn’t want to disappoint her. If it weren’t for that I would’ve left without buying anything. These sales people are so ridiculous that I will no longer shop here. I do need a bed and couch but I’ll go somewhere else. If there was a negative star rating I would’ve chosen that.
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September 2023 by Greta Stringer
Has the table I wanted in stock. The salesperson Alec was friendly and helpful. The manager made sure the order was correct and we had everything we needed. Great staff
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September 2023 by Margaret Heskett
It has been years since I bought furniture, and I have bad credit due to divorce which I am attempting to work on. I was able to buy a much needed couch for my family. The gentleman who helped me was welcoming, calm, understanding and patient. I met two managers along the way who were warm and helpful. The process of buying furniture with their credit option was explained to me thoroughly and I am looking forward to a speedy delivery!
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September 2023 by Choua Lor
Nice selection and found exactly what I needed. I purchased several pieces of furniture. The staff was friendly, helpful, and took time to explain things. It was so easy to check out wherever you are in the store. Plus there are free refreshments and snacks at the back of the store. White glove service was phenomenal. They built my dining table efficiently with no damage. I highly recommend if you're looking for furniture at reasonable prices.
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August 2023 by Jess
The service at Bob’s was great. There was a wide selection of products and they have a snack bar in the back with ice cream! The staff was friendly and helpful, the checkout process is quick and seamless and they were able to schedule my delivery for the same week I purchased. I would recommend this store for your furniture needs
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August 2023 by Barbara C.
Cheap furniture, bad chemical smell when you walk in the store.
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August 2023 by Jaime R.
Wish I read these reviews first because man...they are worse than a crazy ex to deal with. Multiple canceled orders & deliveries with no heads up or customer service response. You get off shore "help". Worst customer service experience ever. Can't even rate the furniture due to 2 canceled orders that no one told me about. Zero stars.
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August 2023 by Northland Scuba
Great staff. Chris was an exceptional sales executive. He was a tremendous asset to the company. Met his manager Sergio as well. Sergio review everything just to make sure I was happy with my order, delivery method, and offered me some super financing options.
