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July 2024 by Matt P
Online return policy is a *LIE*
I looked up and confirmed with online support chat that if I did not have my receipt, I could still make a return just need a photo ID.
In store, I was told they could not locate my purchase on their computer so better luck next time.
All I wanted was exchange or in store credit to replace my defective merch.
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July 2024 by Kevin Hadler
Okay so you told me I had an new crossbow on is way I haven't seen it and can't get a hold of your main office you have my money if I don't get my money back or my crossbow soon you will here from my lawyer.
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May 2024 by Judge Fry
Thought they would have a better in store selection
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January 2024 by Tina Shimko
Always fun to look around. Great deal on flannel lined jeans.
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December 2023 by Robert Skalet
Wonderful
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November 2023 by Gloria Swenson
Customer Service the best.
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April 2023 by jj “mjbdaddy151” Braxton
First time at this location and it's tiny compared to the Roger's MN location
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April 2023 by Richard Taylor
Awesome place to shop for sporting goods. Got some new lures, hunting slacks and vest!!
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March 2023 by Keelyb 123
Beautiful taxidermy and shop with an excellent amount of choices for pewpews. The aquarium was a little sad though...
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March 2023 by Alice Cox
Friendly staff! Very kind to the folks I was with. Incredible selection of hunting and camping supplies!
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March 2023 by Battan PN3
Only been a. Couple of timesSometimes things are out of stock but okay selection really and good staff
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March 2023 by BOBO O
Alot of stuff no one to help normal ,very poor selection of women's insulated boots.
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March 2023 by Dennls Scalici
To much in aisles,can not get down with cart.
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March 2023 by Katie Holmgren
This company has no conscience. They have blood on their hands, helping to fund and continuing their relationship with the NRA, which held its conference just days after the Uvaldo massacre. They will never see another penny of my money and I'll be sure to spread the word.
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March 2022 by Nidaho Naturist
I reluctantly decided after many years that it might be time to rejoin the ranks of the gun owners and decided to replace a revolver that I had to give up 25 years ago. I started my search on GunBroker.com where I quickly dropped out of the bidding frenzy with people probably paying twice the guns' original price. My old model was no where to be seen and I started looking for what seemed to be a similar current model.Then a friend forwarded me a GB listing that I had missed that had a NEW one from Bass Pro at the regular retail price! Their website expressly forbid any transfers except to their store in my state of residence. (and definitely not to an FFL) I hadn't much hope for finding ANYTHING retail, but called the SC store (would have been a 3 hour drive) and they said to call this MN store - that 'they have lots of guns!" Bass Pro has an antiquated inventory control system where stores (and even the HQ) cannot check each other's inventory. Spoke to a depressed guy at HQ who lamented this non-system. Every one of the dozen employees I spoke to had a different definition of rules/policies.So anyway, I called MN and spoke to a youngish guy who shall remain nameless (but knew what '13' meant) who knew how to GET THINGS DONE! He walked to the back room and found my baby on a shelf. It was on the way to my SC FFL the next day. I saved hundreds! BRAVO!
