-
January 2024 by Dane Petersen
Friendly staff - feel comfortable taking my Husky here.
-
January 2024 by Kris
I've been taking my dog to Banfield for 8 yrs. When I lived in Maple Grove, MN, I took her to the Maple Grove Banfield. When I moved to Woodbury, I took her to the Woodbury Banfield for the last 3 years. I have my dog on the Wellness plan with dental cleanings. My dog of 12 1/2 yrs still has all her teeth and I think good oral health is vital to having a healthy dog. The wellness plan is worth it because they also do bloodwork at the checkups which can help spot if there's changes in my dog's health. A few times through the years, my dog needed to be seen for various things like itchy ears, limping, corneal eye ulcers and a possible squirrel bite. Each time they gave her the best care. When she had the corneal ulcers, the vet referred my to a vet Eye ophthalmologist at Blue Pearl. Thanks to that referral, my dog is not blind. The vet at Blue Pearl did a treatment twice and her eye ulcers healed.I really like Dr. Vogt at Woodbury Banfield as well as the techs and the front staff. I appreciate the reminder texts and phonically as well as the follow-up phone calls. All have been kind to my dog.
-
January 2024 by Ryan Wilson
Horrible service, no one at counters can answer a questions about wellness plan, and am constantly told somone would call me back to answer my question and still waiting on that requeated phone call, oh only call I got was from a very rude man telling me I had to pay the monthly premium on my dog that passed away, and not going to even get into how the Drs at this clinic missed diagnosed my dog for over a year. Dont take pets here and dont get the wellness plan its a joke!
-
January 2024 by Sarah
Excellent services from Dr Miller and her staff. I appreciate your patience in educating me on the health of my fur baby. Uhtred had a physical, vaccinations, and microchip. The staff is amazing, knowledgeable, and kind. Thank you for the best Vet experience.
-
December 2023 by Marissa Basurto
Front desk woman i spoke with was completely rude. Called to get updated vaccinations and asked her to email them to me cause i needed to put them in my computer system and she said she didn’t have time but she’ll get to it when she can which is completely inconvenient for me, but i still told her that was fine and i tried to ask for more information after but she hung up on me, absolutely ridiculous and unacceptable
-
December 2023 by Kaleigh McKenzie
I have been bringing this gem here for 17 years on the Banfield plan. The staff is lovely, and they take great care of your pups. I will also be trying out the grooming in the Woodbury location as I acquired three fluffy pups. Banfield... you have always done great! Thanks for taking care of Peanut for all these years. RIP Nut... 17 years strong! (Jack Russell).
-
December 2023 by Anita Beachler
There very professional polite n get your animals done when u need them at a certain time .
-
November 2023 by Nathan Cervantes
Abraham Sánchez
-
September 2023 by kim t
Overpriced and a lot of pushing you to buy extras.
-
August 2023 by Jane Trusinsky
Unfortunately, this was the worst vet service I have received. We had just done our yearly exam with our vet but they didn't have the influenza vaccine, which Banfield does. I called to make an appointment stating we needed the vaccine and they said they have curbside vaccines. When we arrived, they told us to come in, took my dog to the back and charged us an office visit plus the vaccine, totaling $127.00. They said I need to come back in a few weeks for the booster. I asked them about all the fees stating we had just had our yearly exam at our vet, they said, if you get any service you dog has to have an exam with a vet. The vet listened to my dog's heart and charged us $70.00 on top of the vaccine fee. I asked if we have to pay that again when we return in a few weeks for the booster and they said yes. I explained that has never happened with any vet I have seen but they stated that was their policy. I am shocked at their fees and poor service, and as other reviews state, we did not get to go in the room with our dog to see what services they performed.
-
August 2023 by Kathy Amos
The staff at Banfield Pet Hospital in Woodbury MN have always been wonderful to work with. They take our concerns seriously. They ensure we understand diagnoses/the purpose of the vaccinations they give, and have been sweet and kind with all of the pets we've brought to them. The newest addition to our family wags her tail and seems to enjoy going there!
-
August 2023 by chris johnson
Poor experience.. you can never get an appointment wait time is 3 weeks!!!! , today they had 42 pets in cages some we’re just left in the waiting rooms. Told that is why you can’t come in with your pets, they are too busy and now have to use the waiting rooms to lock pets in. Why do we keep paying the insurance. Time to look for a new provider for my little babies
-
April 2023 by Christina DeVito
This place misdiagnosed my dog and she died 2 days later!!!!!!! DO NOT EVER BRING YOUR ANIMALS HERE!!!! Prior appointments my dog would always act so weird after leaving this place like something happened to her each time. The lack of care and trust this place presents is very very sad and disgusting for animals. I will tell everyone about how horrible this place is!!!!
-
March 2023 by Claire Eseul
Was not aware that you cannot go back with your pet for their appointment. They got rid of their exam rooms. Doesn't feel like there's much privacy, as you stand at the front desk checking in and discussing everything from billing to what your pet is there for. Other people are 3 feet away from you and at the end, the vet comes out into the waiting area and discusses with you in front of everyone. I will say that their wellness plan is very nice.
-
February 2023 by gaylene langer
The vet spent almost an entire hour on the phone with us explaining about the cancer my dog has. They are so kind and really care about the pets.