March 2022 by James W.
A few days ago, this would have been a relatively positive review. Dahl made the buying process for one of my (attainable) dream cars smooth and relatively simple. Or so I thought until I was blindsided at the treasury on Monday. When I was setting up financing with Dahl I informed them that I wanted to pay for tax, title and licensing out of pocket, in cash to avoid paying any extra interest. I was informed however that they required me to include this as a part of the loan considering I was an out-of-state buyer and if I wanted too I could put what I had for tax, title and licensing down with the rest of my down payment. So I went that route and put an additional $2500 down (for a total of $7500 down). On Monday I go to pick up my plates fully expecting for the costs of tax title and licensing to be covered when I was blindsided with an additional $520 I had to pay out of pocket because the check Dahl had cut to the Nebraska Treasury didn't even fully cover the taxes on the car let alone the title and registration. This is incredibly frustrating and has left me in quite the bind for the next two weeks as I had used the money that I had for tax title and registration as a part of my down payment expecting for it to be covered. It seems to me, if I am not given a choice but to include these things as a part of the loan it should be paid for in full. This too me is unacceptable and I feel as though I have been deceived. It's very unprofessional to not be fully upfront about the tax, title and registration process and now I am out an additional $520. When I called to inform them the only thing the financing manager had to say was "well I hope things get better for you soon". What an absolutely ridiculous thing to say to someone who just gave you $7500. I love my car, but I would caution anyone when doing business here.