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April 2024 by Devonne Fisher
We just bought our son a loft bed. The sales lady was very nice we actually spoke on the phone earlier in the day. We were told it would take about thirty minutes to take apart and we were there one hour before they closed. We live forty five minutes away and we're asked if we could come the next day to pick it up due to the fact they said it would take longer than expected. We said that was not possible.....it took them less than thirty minutes to take apart. When it was being loaded in our vehicle it was noticed that they left the bolts in the bed but took everything else out. If that wasn't noticed that hardware could of been lost.
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March 2024 by Micheal Nemitz
They work with you all the way to the end on what your looking four if they don't have it on hand they will try to find something similar and it's a good location and very friendly people
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March 2024 by Lance Hoff
BEWARE - READ FYI! We bought a living room set here. We were on the fence about whether the color would be right for our living room so we asked our salesman about their return policy. He (Carlos) said we have 30 days to return it. We called 11 days following delivery to let them know we wanted to return it. At this time, my wife was informed that we could only get in-store credit because we were past the 5-day window (what?!). She argued that our salesman told us we had 30 days and my wife was told they can’t control what their sales people say, and essentially that we should have read the “fine print” of our purchase agreement. My wife was told the manager (Paul) would call her, Paul never called. She is now furious and asked me to call. I called and spoke with Carlos who also told me that we should have read the “fine print” and that Paul would call. Paul never called in the 6 days we were told he would contact us. We returned the couch for in-store credit, AND paid a $100 restocking fee. Once that’s spent we will never spend another penny here. We were misinformed by our salesman and the store refused to honor what we were told. This whole experience left us thinking this deceptive sales approach is standard operating procedure here - BE WARNED!
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March 2024 by Cheryl Oberdieck
Friendly, helpful service. Made for a great shopping experience!
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March 2024 by Sandy Peters
Sales people were very friendly and helpful.
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March 2024 by Jayeden Christensen
Maddie was very helpful on finding us a new bed and setup!
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March 2024 by Tyler Minkel
They are amazing help. Even while short staffed they are able to move around amd help everyone and have others help out their customers. Fantastic job yall. Special thanks to Carlos for helping is out.
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March 2024 by Nikole Thein
Maddie was very helpful. I only had a few minutes to shop and she made it very efficient.
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February 2024 by shaun marotzke
Fast customer service.
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February 2024 by Jesse Torales
Was a great buying experience, Deric was awesome and he was very friendly! I will definitely be buying from here again! Got a great deal too!
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February 2024 by Judy Leach
Excellent customer service and high quality furnitire! This store is always our first choice.
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February 2024 by Nicole Johnson
We have been buying our families furniture exclusively at Slumberland for the last 30 years. Their customer service is second to none!! Handwritten thank you notes, the owner remembers your name!!! We wouldn’t dream of going anywhere else!
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February 2024 by Christian Monge
Excellent customer service and very friendly environment. Good Prices and nice deal currently with a lot of there furniture.
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February 2024 by Tammy Radloff
Extremely wonderful customer service very impressed
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February 2024 by Amber Smith
I simply needed 2 boxsprings and to get rid of my old mattress and boxsprings as they were quite old. The whole experience was super easy.
