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October 2023 by Nicholas Kuehnast
My Jeep needed service, brought in on a Tuesday afternoon, was told it needed a new battery, but also throwing codes for a transmission issue; the Service “manager” was not well versed in the technology of my Jeep motor and I asked for a supervisor. I was told I would be given a call later that day. That call never happened. I called back and expressed my concerns, I was then told I would be given a call the following day(Wednesday). That call never happened so I called them at 9:30am Wednesday and again expressed my concerns. I was told again that someone would call me, if you are good at guessing what comes next you’re right hence the 1 star review; they didn’t call again. I called at 4pm Wednesday to yet again express my concern and was told someone would call me before the end of the day; again this didn’t happen and I had to call in after 5pm and finally was told the supervisor was on vacation and that no work was done on my Jeep yet. So here I am writing a review with my Jeep still not repaired; This place is a rotating door of poor management. Would not recommend this dealership at all.
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March 2023 by Jacob Aasgaard
Great and friendly staff that explains everything along the process of finding and purchasing vehicle they bend over backwards to get you the best deal possible
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March 2022 by Sue Springer
We just purchased a 2016 Ford F-350 diesel truck. We purchased on Monday after they delivered it to Bemidji and we left Tuesday for Arizona. Ran great with super fuel mileage as lol the way here.
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January 2022 by Karen Kemp
My battery died in subzero temperatures and they repaired everything right away. The service department was great.
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January 2022 by Nichole Regnier
My daughter sold her vehicle to mills and was promised her check 5-10 business days she still has not received the check for her vehicle it’s been almost a month, they stayed in good contact with her about it but now have not returned voicemails or calls. Very unprofessional.
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December 2021 by Gregg Harris
Tim in the parts department was so very helpful. I could not figure out a parts need and he took the extra time to find what I was after. Very knowledgeable and listened to a backyard mechanic that did not know what he was doing. Thanks again.
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November 2021 by Janet Hagen
I drive over 70 miles one way to bring my car in for an oil change. They do a super job. In addition to the oil change, they do a multiple point check of different factions of the car and even did a tire rotation. They did this all for the price of $54. The car is clean when the service is complete. I sit in the lounge and wait while the car is being serviced. Very relaxing.
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October 2021 by Tim P.
i bought a new Ram in June 2020. Had problems when cold filling with gas. Took it to them to fix it they looked at it.Never heard anything back had to take it to a different dealer they fixed it in a week. Six months latter had the tenchener go out took it back to them told me that they couldn't look at it for a month. This Ram had 30,000 on it.Once again had to take it to a different dealer to fix it. They had it fixed in a week. Do not buy from this people worst customer service and don't stand behind what they sell.Stay away!!
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September 2021 by Mike Isaacson
Called to schedule on oil change. Said they can’t get it in for a month. A month? Also bought a 70,000 truck form them and needs a trans. Under warranty said it would be 2 months b4 they can look at it.
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July 2021 by Bill Fenske
Awesome service focused on the customer
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June 2021 by Steve Vavrosky
The staff are very friendly and knowledgeable. They get repairs done quickly.
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September 2020 by Massage Preferred
Alroy sold us a new Jeep Grand Cherokee and provided excellent service. We were very happy with him.
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July 2020 by Jeannie Waltz-Richards
Very professional! Fantastic experience! One happy son!
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July 2020 by Brenda Clark
Taylor's in service was awesome!! Will definitely be bringing my truck back here
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March 2020 by Beverly Kemp
Fantastic people- those who work in front, those who work in in back, very professional!
