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July 2024 by matthew
The two stars is for this location, not Menards in general. I've been a lifelong Menards shopper, frequenting a handful of locations on a regular basis. Always happy with prices and selection, I know where things are.
In Willmar expect poor customer service, and a store not as clean as other locations. The employees seem apathetic, like they don't want to be there. It's finally time to learn the Home Depot layout.
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July 2024 by Alan Bergquist
So disappointing! Order trim from Menards by mistake Shows in my app with all the info And they wouldn’t take it back because I didn’t have receipt It’s still in the Menards box and on the app!!! Good thing we have Home Depot across the road!
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June 2024 by Nick Plaetz
Employees watched me load 6 pieces of 12’ 5/8 sheet rock alone because his back was sore
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May 2024 by Heather Otto
I’m only giving a 5 star because of the sweet employee by the name of Kathy. She was so kind and helpful when another gentlemen that worked there really seemed to care less about helping me. She’s a great employee!
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May 2024 by Patty Tersteeg
My sump pump quit I ran to Menards to get one told the girl working in plumbing I needed a 1/2 hp sump pump figured she works in plumbing she should know I got home I a 1hp pump all of installed and not working very well because the float has to be up so high it doesn't pump much water before it stops and it's raining and there is nothing I can do about it this is just fantastic! I am very ticked off
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May 2024 by Joyce Krenz
Lakes country and couldn't find Non Phosphors lawn fertilizer. Asked several people in the department and they had no idea what I was asking for
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March 2024 by Yolanda Cisneros
While leaving Willmar Menards after paying and about to walk to my car with my father when I was stopped and forced to show staff where I put an object down after walking around with it and placing it down in an aisle since I decided I didn’t want to get it anymore. Like anyone else does.They tried to create an idea of me stealing which made me feel offended and disgusted by their staff behavior. We ended up locating the object in the aisle I left it in. Then was allowed to leave. I have never felt more discriminated against shopping somewhere. Their pale colored staff followed me around the whole time. Even in the bathroom making me feel uncomfortable and unwelcomed. I was just trying to get supplies for a school project with my dad. Instead was treated like a criminal and left Willmar Menards in tears. NEVER coming back again.
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January 2024 by erica r Steffensen
We were at the willmar store bought 10 50lb bags of wood pellets getting ready to load them when an employee (Nick) came and offered to load them. It's not often that you can find customer service like that anymore. You have a good employee in Nick.
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November 2023 by Jennifer Doughty
I love Menards, always new items and great sales .
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August 2023 by Maria anna Guerrero
The new cashier was polite, and she was really awesome to talk to . I went and bought a patio set for my deck
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August 2023 by Greg Allex
got what we need
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August 2023 by Randy Czarnetzki
The perfect storm: A combination of competitive pricing and sub-par merchandise. Someone has to keep the Home "despot" across the street somewhat honest. Sells a little bit of everything.
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August 2023 by richard
Usually have what's needed. Helpful staff.
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August 2023 by Arn Plowman
Incompetent, heading to home depot.
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August 2023 by Brian S
Good customer service, plenty of staff on hand available for assistance and a fairly clean store. They do have a tendency to run out of rebate promo offers.
