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September 2024 by Jim Roettger
Best service anywhere. Fair pricing at the same cost as non dealer service centers. Great knowledge.??
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September 2024 by D Nord
Always polite, thorough, and understanding.
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September 2024 by Barbara Philipp
White Bear Mitsubishi always provides excellent, efficient, and friendly service. Thanks to all of you for keeping my beautiful Outlander Sport running perfect!
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August 2024 by keith chalstrom
Isaiah was extremely helpful and awesome. He made this such an awesome experience. Highly recommend him to everyone. Thank you Isaiah
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August 2024 by Guadalupe Aguilar
Isaiah, thank you again for the help! As well to the rest of the crew, was nervous about my Financial but you guys answer everything and felt confident with all the information I was given. Will highly recommend everyone to talk to you guys. You guys made easier for me to get my first car! Thanks Mitsubishi!
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August 2024 by Justin Brumm
service sucks here !!
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August 2024 by Larry Berqual
We've been White Bear Mitsubishi customers for years and are very satisfied with everything and everyone the there. Thank you ?
Larry
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August 2024 by Justin DeRaad
Very unorganized and unprofessional.
Went in with an appointment with the assumption the car was ready to look at. Sat and waited for 20 minutes while they found a "sales person" to help me. Then waited another 20 minutes to get the car pulled up.
Had a loan already approved but that was not good enough for them. All of a sudden I'm getting emails with a credit inquiry notice. They were in the back " finding a better rate," after we told them that was not necessary. They did not ask for authorization to do so.
After about 2 and half hours there they came back with a bunch of different scenarios that were nothing remotely close to what I already had. Literally needed to hand them the info, sign some documents and leave with a car.
Last car we bought took 25 minutes. Totally ridiculous and felt like amateur hour. Even watching other customers with same look of frustration from the high pressure sales tactics they implemented. Really sad to see this type of business still exists.
Then to listen to 4 sales reps sitting in the bullpen next to me talking politics. That was fun and had no place in a place of business. So after the 6thor 7th them someone came to the speak with me I just said. I had enough and I'm leaving.
The sales person tried but was too comfortable with people. Made it awkward and was really unprofessional. Maybe should have been performing oil changes instead.
I hope that businesses that are all online and deliver cars takes over this end of the market. No one should have to deal with that kind of unprofessionalism and lack of respect for their customers.
You could sense the urgency for them to make the sale. I work in sales and if you have that kind of pressure to sell something you will alienate the customer while coming off desperate.
Even the day after they were still running credit checks, sending texts, calling and proceeding with the high pressure sales.
Totally unprofessional.
Do not go there for any reason!! Will not even consider a Mitsubishi as a vehicle option. Was that bad.
I will never go there again.
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August 2024 by Curt Janisch
The general manager called and said we will come out and get the oil stains off your driveway. They came out once,not even.close to getting the large oil leak off the tar driveway. Have not called back to make sure everything was taken care of.
This place is terrible. I wouldn't buy a bottle of water from this place. Shop somewhere else
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August 2024 by Debra Reibel
Come see Isaiah for the best service in buying your vehicle!
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August 2024 by Michele Tyburg
White Bear Mitsubishi was so good to me I went back for my second car purchase from tbem. I appreciate the attention to detail and how well they listen to what I am looking for in this level of an investment. Isaiah was amazing and so helpful! Thanks to the whole team.
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August 2024 by Brian Bahr
Very good experience. Sales people were/are very helpful both before and after the sale.
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August 2024 by Tim Terrill
Isaiah Bautista did a good job in explaining all the features of the car to us. When there was a scratch found on the car, he got the manager and resolved the situation by having the shop fix our car for free.
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August 2024 by Sharon Heide
Isaiah was the best in the midwest! Whole process was seamless and enjoyable! 10/10 come ask for Isaiah
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August 2024 by KxOx ThaEmperor
Jason did a great job getting me situated & setup a great deal with the vehicle & test driving it. + having a good vibe communication. A must go to place as specialty for good care for a vehicle
