U.S. Bank offers a range of products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. The bank's staff is known for being helpful, friendly, and eager to meet customers' needs. Customers appreciate the short lines, helpful employees, and the availability of multiple drive-through lanes. Many find the staff to be approachable and engaging, providing a better experience than other banks. Overall, U.S. Bank is seen as a welcoming and efficient place to handle banking needs, with a dedicated team committed to helping customers achieve their financial goals.
Very great and helpful employees, especially Denise Star and Chris Charles.They made sure that all my needs were met 1000%.THANK YOU
August 2023
More hassle than any prior experience I've had with a bank before.Atm eats my card. Four weeks later and I still don't have my replacement in the mail.Today I had to grab some cash and the bank is inexplicably closed.
February 2023
This bank is so much better than Wells Fargo, every time I come in to hear the employees are happy to talk and have a normal conversation versus stand there in silence. The whole time like Wells Fargo does also, USBank doesn’t scam their customers for tons of random fees.