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January 2024 by Kenna Bunde
Went here for the first time for a small fix and in and out within a half hour! They are great and extremely fast! 10/10 recommend and will come back in the future.
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December 2023 by Leo Pritschet
Wonderful shop operated by even better people! Offering full transparency on their digital inspections, so you can actually see the cause of your car troubles first hand and they deliver information in a timely manner. I completely trust Trinity with my car repair needs and you should too!
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December 2023 by Jodie Ryan
Can’t say enough about Trinity from initial encounter, transparency throughout the process and final delivery of my repaired vehicle. My van was with them for a week and I was able to utilize a loaner vehicle for my family throughout that time free of charge. The mechanics are thorough and great at explaining things to those who aren’t mechanically inclined (me). They brought me into the mechanic bay to explain things to me and assure me of the work needing to be done. They were reasonably priced, on the higher end, but you get what you pay for. High quality parts and high quality service. I will use them for future services, thanks!
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December 2023 by Dean Johnson
Only had an oil change but have had other work done here in the past. Staff is very friendly, courteous and communicative. Any service that I have had done has been completed in a timely manner and at a reasonable cost. They have also pointed out any other potential issues that may need to be addressed after their inspection. I will continue to have service done here and will recommend them when situations arise. I am very happy with Trinity Automotive.
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December 2023 by Shannon Storm
For anyone looking for an honest, good auto repair shop, I recommend Trinity automotive in white bear lake! My dad was there recently and they ended up charging him less than their initial quote. I went in for an oil change, tire balance and rotation and they charged less than the quote I got from tires plus. They also let me know that my front struts were shot (included a photo of them in their inspection report - which I added to this review) and that my inner breaks were at 25% and outer at 50%. Just got my struts done, they made sure it was done in time for me to pick my son up from school and while the work was being done, gave me a ride home and picked me up to bring me back.After a very bad recent experience with the repair shop at Chrysler Chevrolet in vadnais heights (specifically Samantha Miller - but manager Dan never cared enough to call me back in regards to my complaints), this was a very refreshing change. Also, this dealership/repair shop never let us know that our struts were blown or that I might need new inner breaks soon!
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November 2023 by Steven West
Had the best experience I’ve ever had at a car repair place. They kept me apprised throughout the whole process. They even went the extra mile to find my parts out of state because of a national shortage. All the while they were respectful and courteous. Could not have asked for more.
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November 2023 by Kevin Gerdes
So impressed with the courtesy and professionalism of those working at the front counter, as well as the comfortable waiting area. It was a bonus to receive my Veteran's Day discount for a free oil change. Thank you Trinity!Service: Oil change
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November 2023 by Rebecca Hawley
We received a flyer to get a free oil change for Veteran's day. As my husband is a veteran I called 3 weeks in advance. They got all the car into, etc. Let me know if he needed more than 5 quarts it would be extra, very normal. Not until he showed up today was he told it would be another $57 because he drives an Audi. The lady knew that when I made the appt, why not be up front with that? I could have gotten it done closer to home for the same price. While I appreciate they wanted to do this for veterans, seemed to be a little scammy to me.Service: Oil change
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October 2023 by Mark R.
First time but happy. Clean and professional. Got me in on time and finished in appropriate amount of time.
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October 2023 by Ekene E.
Went in for a Pre-purchase inspection. Their team does a great, thorough work and finds things that are overlooked. They found an issue with the brakes that the seller had a warranty on from a different repair shop, and we were able to have new brake pads, rotors, and calipers from the shop that honored the warranty. Trinity stands behind their quality of work, and that is why I would 100% recommend them to others. Also, great value in them saving me thousands of dollars and a headache in the long run. Good work.
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September 2023 by Derek Miland
This was my first visit to Trinity and I was very impressed with them!They were able to complete my oil change within 40 mins!They weren't pushy when explaining the items that may need to be serviced soon.They applied a coupon at check out, and got me back on the road.I will definitely be back!
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September 2023 by derek luger
This place is awesome the service team are very knowledgeable and very friendly. They have a beautiful waiting room and take care of you. There prices are very reasonable. They also aren’t pushy as far as work needing to be done. They just bring things to your attention. All in all they have a forever customer.Service: Oil change
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September 2023 by Ross Manthei
These guys are awesome and highly trustworthy. I feel like they're the perfect combination between huge shop that has all the tools, but lacks the personal touch... and the super small shop that's nice, but lacks experience.Would highly recommend.
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August 2023 by Aniell D
I recently had the pleasure of visiting Trinity Automotive in White Bear Lake, MN, for the second time, and I can’t emphasize enough how impressed I am with their service.From the very beginning, their professionalism and prompt call response have been impeccable. It’s evident that they truly value their customers’ time and strive to make the experience as smooth as possible.What sets Trinity Automotive apart is their commitment to providing detailed information about your vehicle. Not only did they diagnose the initial issue I brought my truck in for, but they also took the time to thoroughly inspect it for any other potential problems. As a first-time truck owner, this level of care is invaluable to me, as I’m determined to take the best possible care of my vehicle.Despite my regrettable need to decline their services this time due to my financial constraints, I was pleasantly surprised by their affordable pricing. The coolant leak test, at just $48, was a steal, especially considering they also took the time to check other fluids that needed attention. This demonstrates their genuine concern for the well-being of my truck.Another highlight of my experience was their website, which provides detailed pictures of the issues they found.In summary, Trinity Automotive consistently delivers excellent service, with their professionalism, thoroughness, and affordability making them a top choice for automotive needs in White Bear Lake. While I couldn’t proceed with their services this time, I’m grateful for their dedication to maintaining my truck’s health and will undoubtedly return in the future. Highly recommended!Services: Transmission
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August 2023 by Min Wen
Decided to try another auto repair shop and found Trinity while searching online. I was 100% satisfied with not only the work that was done, but their attitude towards their customers is fantastic. Highly recommend them.Services: Steering & suspension replacement
