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March 2024 by Cory Ivie
I dig it. Thanks for the great products and fair pricing.
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March 2024 by Dennis Gable
Good price. Really liked the “ship to store” option.
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December 2023 by Joe Merta
Great store, great service!
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December 2023 by Kurt Liedtke
Bob W (the cashier) was exceptionally helpful when I needed a few things. Thank you Bob, I will be returning to this store again!
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December 2023 by Matthew Yang
Old guy robert at the cashier is useless, every time I go there, he's helpless. And what's the point of having curbside pick up when I still have to go inside because robert didn't didn't want to go outside. If only there was a zero star. Before he worked there, I never had problems. The teenagers were way more helpful.
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November 2023 by Weldon “Wally” Burchill
Staff is always pleasant and helpful.......store stock is good.Thanks
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September 2023 by stan whitebird
hoping the delivery process goes well? Ordering was very user friendly !
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July 2023 by doug erickson
Called about a socket replacement this morning , whitebear store, specifically mentioned non impact. The guy gets back to me and says impact one is 7.99. I said non impact and the guy was pretty rude, I'll never step foot in that store again.
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July 2023 by Forrest Tahdooahnippah
Very helpful staff, love my Stihl chainsaw
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May 2023 by Janine Peterson
May 3rd purchase with an issue with the store computer delayed processing our credit card. The manager that day did everything he could to try and get our purchase entered. There was a register computer glitch and could not process our purchase. We did take the merchandise home and went back a couple days later to get a receipt. I had a photo copy of the purchase from my iPhone and wanted to ensure the extra warranty we paid for would be applied. Still unable to resolve until today, May 8, when manager Cory was able to get the situation resolved. Appreciate Cory's commitment and the manager who tried to help us on the 3rd. Corporate had advise Cory that the credit did not process reason I was back in the store today to get a receipt. Our statement showed up today and when checking all the details, the charge did process. Now there is a duplicate charge to be resolved. I did call Cory and let him know and he said he'd contact corporate to resolve. My compliments to a great team!
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May 2023 by Gary Peterson
Went in to buy a Stihl chainsaw. found one I liked, clerk took in the back, test ran it, gathered bottles of 2 cycle and bar oil and walked me up to checkout. That's where everything went south. Checkout staff didn't seem to know how to do the checkout or even operate the terminals. They asked for my Name,Address,Telephone number over & over. It was like every-ones' first day on the job with nobody in charge. I put it on my credit card and asked for my receipt..crickets...No one knew how to produce my receipt. One asked for my email address so they could email the receipt to me. 2 days now and no email. Something strange going on in there. I left without a receipt or warranty. Long time shopper at Northern Tool + Equipment Stores but can't recommend this one.
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April 2023 by Sarah Wellington
Despite our transaction at this location being only a return of the wrong sized parts, Bob was exemplary at problem solving our concern and heading us is the right direction. Thanks Northern Tool!
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February 2023 by SemiDivineOne
Believe it or not, this was my first trip into a Northern Tool but it will be far from my last. What was shown online as in stock was indeed, in stock. That already puts them to the front of the pack. I was there for something specific so didn't get to browse as much as I'd of liked, that said I was very impressed with the layout and ease of finding things. They've got the biggest selection of Milwaukee and Dewalt tools that I've seen to date and I very much look forward to looking deeper when time allows.
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February 2023 by David Schiller
Very good; I was pleasantly surprised that they had the item that I was seeking, I figured I would have to order it.
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January 2023 by Brett Petersen
Very clean store. Nice associates.
