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December 2023 by Angie Schottmuller
One of my favorite shops for classy, high-quality clothing and jewelry! I love how they rotate seasonal features (limited quantities only available for a few months) alongside staples like tank tops, blouses, and leggings. They always have basically every form of clothing available in black, which is super handy for building a versatile wardrobe. I also love how much gold, silver, and bronze metallic colors they have.My favorite items include cropped jackets, chain belts (see picture), mixed metal (silver/gold hybrid) earrings. and lined tank tops. The lined tank tops are a must-have in black, tan, and cream colors.I recently bought my first pair of Chico's pants -- crazy cute with stretchy comfort. I'm 5'7" and need a "tall," so my purchase needed to be shipped. I still got the in-store discount, so that was fine!CONS: Recently, the seasonal inventory has not included cropped jackets or chain belts, which is disappointing. Those elements help fulfill my attempted "rockstar" vibe. The longer blazer style jackets look more corporate or have a super-hip grandma vibe, neither of which I'd like to embrace. The inventory comes from Chico's corporate, so that's not a reflection of this individual store. However, it has occasionally led me across the street to Primp to find more youthful styles. I hope corporate sees this review and brings back more youthful "rockstar" styles.PROS: What's most incredible about the White Bear Chico's is the personalized assistant shopper experience from staff. Every time I visit, I feel catered to... and by multiple staff members at a time! It reminds me of the scene in Pretty Woman where the guy flashes his credit card, says "we're about to spend an OBSCENE amount of money here," and the staff swarms her with clothing, jewelry, shoes and pizza. LOL! While Chico's doesn't offer pizza, they do make you feel like royalty -- no credit card flashing required.
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October 2023 by Carol Neumann
This is my Favorite store BY FAR of any Chico's I've been in !!I called to see if they had the shirt I was looking for - Yes - had my size & asked if possible to steam as was driving from Wisconsin & wanted to wear that evening. Was ready on a hanger when I walked in. Have always been treated like a valued customer even though I only shop here when in the Twin Cities.5 Stars ALL the Way. Friendly, Helpful & Professional & always great selection & displayed beautifully !
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March 2023 by Nancy Jost
I was dressed in sweats when I came in on Saturday and was treated very rudely by who I think was the manager. Another staff person was polite to me. I have spent a lot of money at Chicos and it should not matter what I am wearing when I walk in.
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August 2022 by O O
Love guys!
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September 2021 by Rose Pilkenton
I shop at Chicos in White Bear Lake and online. Sometimes on Grand Avenue. The staff is Super Helpful! They even help me with outfit advice to find things to go with items I bought elsewhere. If I want space to look they leave me be. Quality clothing and, for sure quality staff!!
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September 2021 by Arlene WILLIAMS
My experience was great. I was greeted at side door by employee. Had made a mistake on return. Wasn't to Chicos but Talbots. Found 2 things I liked. Sales prrson checked my account and had 25$ coupon. Just so helpful. Made my day.
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July 2021 by sheryl voggesser
Always happy with what I find.
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April 2021 by Deborah K.
I love shopping at the White Bear Chico's! I always feel welcomed, regardless of whether I am dressed up or dressed down. Everyone is helpful and friendly plus they carry a wide range of styles so I can always find something I love.
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March 2021 by Krystal Urman
I love this place. I have been a thift store shopper for years because I was overweight. After losing over 100 lbs my bff took me here to treat myself to some new clothes.They treated me like a queen. Helped me find clothes that not only fit right but looked right for my age and body as well.
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September 2020 by Kay Long
Love shopping in White Bear Lake and Chico's is always my first stop. Today, huge markdowns! Loved it!
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July 2020 by Laurie Lange
Really nice staff, great selection, easy access, super clean
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September 2019 by Debi Harman
Love Chico’s. I love to shop here as I can identify my style and can shop off the rack like in my closet.
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July 2019 by ilida perez
Very helpful staff, very clean store. I like checking out there cloth. I wait for sales
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June 2019 by Karin F.
I went to the White Bear Lake Chico's after work with a certain outfit in mind and was able to find what I was looking for with the help of sales associate Linda. She was friendly and understood quickly which style I liked. I left the store with more items purchased than I had planned for, thanks in part to the store wide sale. A fun experience!!
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December 2018 by CC M.
I go to this Chico's often. I love their cloths ! With that said , I can see being put off by some staff. The one that was there that was snooty ( until she realized I had money to spend) is no longer there . The staff now are nice and I have had good experiences. The take away for staff should be .. don't judge a book by its cover . I come in looking ragged sometimes because I have to dress up alllll the time and sometimes when I shop I like sweats and sweatshirt. Keep hiring top notch sales staff and I will continue to shop there.
