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“I had trouble getting a part replaced after a purchase and reached out to the staff. They were friendly and helped me with my replacement. Great customer service!”
“O'Reilly Auto Parts in Hugo is amazing. I stopped this morning and talked with Aaron about windshield wipers. He recommended the best ones for my car and he installed them for me. They also put in a new air cleaner on a previous visit. Keep up the great customer service!”
“The person behind the Counter...he's limping in pain..but he helped me and git it done. Take care of your health to help many more people with a ? smile...cheers”
“I called and visited several places to find the right battery for my vehicle, then I found Batteries Plus, that not only had the specific battery and said they would also install it. Cheers to Nick, the Assistant Manager at Batteries Plus - Maplewood who handled the whole thing by himself, fast & efficiently. Plus, replaced the batteries on my fob keys. Very helpful.”
“O'Reilly employee, Sing, was most helpful and outstanding! He determined which items we needed for our car and found said items in less than two minutes. My husband inquired about how to access the area in which to install our new parts and Sing happily offered to help him! Sing is a true asset to O'Reilly Auto Parts. Additionally, O'Reilly tends to have products in stock and at fair prices.”
“This auto store is the best. They go out of their way to assist, are competent, well informed and also friendly. In a time of diminshing customer service, O' Reillys is exceptional. They also carry helpful stock.”
“I’ve gone to various O’Reilly locations around the twin cities based on where I live(d), and this is my new home base parts store. Staff here is friendly, helpful and seem to know what they are doing, which isn’t the case at all lot of auto parts stores. A big improvement in the shopping experience over my last home O’Reilly off Central in Minneapolis.”
“Hands Down the Greatest Experience I’ve ever had at a parts store! I walked in and was greeted with the biggest beautiful smile! Lisa is like a ray of sunshine! I always hated going into a parts store but not no more! Lisa asked me how she could help me, I told her I needed a number of different things from wiper blades, motor oil, my car was making a bunch of noises and I had a headlight out. I gave her my license plate number and away she went! She had gathered all my items checked me out and away she went. After installing my new wiper blades, head lights and fluids. She asked me to start my car, and she made sure all the lights worked, wipers worked, she noticed my tire was low and helped me get that I was good to go! Absolutely wonderful young lady! Thank you Lisa!”
“I didn't even know they had a location on Payne Avenue, but I do now and they are friendly, attententive, and get you in and out in a friendly and fast way! Highly recommend this for all your auto part needs!”
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“I've been in O'Reilly's several times this week & the staff has been awesome. Not only with sales & service but going above and beyond. It's been my best experience with the business over many years being a customer. Thank you both!”