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February 2024 by Adalpe Leal
Customer service here is amazing. These experts know what they’re talking about. They know what parts you need and they’re always willing to go above and beyond to help you find a part that you need. If you they don’t have it just amazing just amazing.
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February 2024 by Abigayil Cisek
I had the pleasure of working with Jason at this location last week. He was kind, professional and educational. Incredible customer service! Highly recommend this place!
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December 2023 by James Rutz (Jim)
Looking at prices and availability of car chargers and air pumps. Friendly staff.
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December 2023 by Falastiin Ahmed
You can’t exchange or return anything and they won’t tell you when you purchasing what a scammer and stupid policy ??? it’s my first time and last time
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October 2023 by Sue Vue
Great place to pickup care parts.
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September 2023 by Kimberly Richter
Provided spark plug info to staff on duty today. Purchased exact same plugs two weeks ago at same store with different staff. Staff “unable” to source it or look it up, saying must be special order and over $65. Thanks Napa Auto parts for quickly providing the correct item for the expected price just minutes later.
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May 2023 by Karina Diem
Raven was awesome! So personable, professional, and wonderful to work with! Thank you for your service!
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April 2023 by Suz S
Well here it is. My worst review ever , was today's visit Oriellys off So Robert St. In St Paul by far the worst ever in customer care. I've never had such bad service in all my years. Even 1outta 5 rating is to much for this place. I ended up stranded there, needed a battery check, had to shut off vehicle & told him , probably won't start if I do that. He says no problem. This was one of the guys that helped me for 5 whole mins (He did the battery check ) well wouldn't start after that.& He went back in said he'd be back (1/2 hr till close)Never came back out , went to the door, locked at 8:56. Now that's some very bad customer serviçe & bad service all together. Almog w/the manager needs some management skills . Retraining or boot em'' both out the door. Need to take a closer look at yr employees at that store .In all I've always rated Oriellys over AutoZone but in this case AutoZone over So Robert St Oriellys is the worst & I'll pass it on to you all. Just so you won't have to go thru such a bad experience . Have a blessed day.
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April 2023 by Google user
Well here it is. My worst review ever , was today's visit Oriellys off So Robert St. In St Paul by far the worst ever in customer care. I've never had such bad service in all my years. Even 1outta 5 rating is to much for this place.? I ended up stranded there, needed a battery check, had to shut off vehicle \u0026 told him , probably won't start if I do that. He says no problem. This was one of the guys that helped me for 5 whole mins (He did the battery check ) well wouldn't start after that.\u0026 He went back in said he'd be back (1/2 hr till close) Never came back out , went to the door, locked at 8:56. Now that's some very bad customer serviçe \u0026 bad service all together. Almog w/the manager needs some management skills . Retraining or boot em'' both out the door. Need to take a closer look at yr employees at that store . In all I've always rated Oriellys over AutoZone but in this case AutoZone over So Robert St Oriellys is the worst \u0026 I'll pass it on to you all. Just so you won't have to go thru such a bad experience . Have a blessed day .
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April 2023 by Suz Stc
Well here it is. My worst review ever , was today's visit Oriellys off So Robert St. In St Paul by far the worst ever in customer care. I've never had such bad service in all my years. Even 1outta 5 rating is to much for this place.? I ended up stranded there, needed a battery check, had to shut off vehicle \u0026 told him , probably won't start if I do that. He says no problem. This was one of the guys that helped me for 5 whole mins (He did the battery check ) well wouldn't start after that.\u0026 He went back in said he'd be back (1/2 hr till close) Never came back out , went to the door, locked at 8:56. Now that's some very bad customer serviçe \u0026 bad service all together. Almog w/the manager needs some management skills . Retraining or boot em'' both out the door. Need to take a closer look at yr employees at that store . In all I've always rated Oriellys over AutoZone but in this case AutoZone over So Robert St Oriellys is the worst \u0026 I'll pass it on to you all. Just so you won't have to go thru such a bad experience . Have a blessed day .
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April 2023 by Sachiko Madison
Ernest is the best!!! He is very polite and professional. Thank you ever so much❣️❣️
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February 2023 by anna davis
Raven at this location really helped me out when I needed a new battery. Installed it and everything. Friendly, responsive, and helpful. Thank you times ten! Especially on a cold cold day.
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October 2022 by Matt Botz
Mike and his coworkers were very helpful and their experience and knowledge got me back on track with my auto project. Nice & friendly staff are willing to assist and give good advice.Thanks Guys!
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October 2022 by Sha' Brown
Purchased a battery today and Michael assisted me. Great customer service and you can tell he takes pride in what he does. He went above and beyond!! Thanks again Michael, I will definitely be back.
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October 2022 by Quang Nguyen
Very bad customer service with the guy name Ernest. He wear earplugs so he can’t hear me talking and don’t want remove when I ask him so he can hear me. Never go back here again with this guy service
