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April 2023 by Nicole Marie
Never answer the phone and there never open when they should be
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November 2022 by Meanwhile InMN
Definitely visit ANY of the other phone locations along Robert Street but this one. Minimal knowledge of the products, and absolutely no customer service. There is reason they wear name tags with no actual names on them =)
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April 2022 by Nohemi s
Came in to buy my daughter her first phone and Garland(I apologize if I misspelled his name) was very helpful and knowledgeable! The following week after, I locked my phone and forgot my pass code and he tried his best to help me through it all. His personality is very welcoming and he keeps a smile on his face. Thank you again!
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December 2021 by Engda Amare
The over charged me upgrade N100 was $129 the charged $179
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June 2021 by Cris pavlick
CUSTOMER Service was outstanding. I am He answered all my questions Got me into a cheap phone stayed within my budget. He was very efficient and helpful. I recommend that you go to this location if looking to upgrade.. 5 STARS ALL THE WAY BABY
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April 2021 by Charles Mcnish
Oh my God the try to charge my for one adapter $55 the was over charge my Friend for one phone $265
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April 2021 by Jalisha Frazier
He was fast and I got new phone
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March 2021 by Jennifer Russell
We came in to inquire about phones Malik explained to us about upgrading our phone to get the most out of the use NO PRESSURE we purchased several items NO PRESSURE. Right now is such a hard time I recently lost my brother to Covid 19 today Malik made me laugh he's a awesome young man.
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March 2021 by Josh Novotny
Very helpful and easy to work with
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March 2021 by Dominique Khammarath
They over charge the customers on everything. For a SIM card at any other metro it’s either between $10-$15 but they charge you $25 an I know because I work for one myself
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March 2021 by Lisa Pawlenty
Do Not Go To This Store! I was overcharged and when I went back to call him on it he completely denied it. I wanted the $40 plan and once I got home noticed I'm on the $56 plan. Was told I get a free screen protector then he charges me $30 for one. Wanted to return the phone but then I'm out the monthly fee plus the activation fee. Find a different Metro by T-Mobile to go to not the one on Robert Street.
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February 2021 by David Lawson
When I went to this store people were very kind and helpful and helped me and my friend get a phone.
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February 2021 by Melissa Steele
They sold me a phone that was way more then it cost it was supposed to cost 79.00 for the phone was revvl and they charged me. 139.00
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February 2021 by William Vanreese
Had the most horrible situation at the location on South view in South Saint Paul! Mike the owner is rude he a con artist and a thief!! I went to west Saint Paul location and Gabriel was totally understanding as he said there had many issues with the other location! And took the time to help me.. thank you very much gabriel!!!
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February 2021 by Kevin
They gave me a great deal.Customer service was awesome.Will be back