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“I visited the garden section. It was everything I expected and more. Found all the vegetable plants I was looking for also found a couple of flowers I wasn't looking for but just had to purchase as well ?”
“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“I went in here today stressed out needing something simple as a new homeowner and was greeted so warmly it brought tears to my eyes. Each member of the staff went above and beyond to help me out and was so friendly. They truly embody what customer service should be.”
“Agree whole heartedly with other positive reviews. Their showroom is great with several brands to see. Pro Deck Supply was prompt in their communication, provided good advice and was responsive to questions. They inspected our decking and did not not send it out if there were flaws. The big box stores will not do this. We would recommend using them to our friends.”
“I had such an amazing experience at this store!! I was buying latch straps ahead of a road trip to the North Shore and Andy took the time to demo the latch strap. Once I got home I still couldn’t figure it out so I ended up going back to the store to see if they could help. Another gentleman took the time to help me attach the latch straps to my carrier hitch IN THE POURING RAIN. Seriously so grateful for their help and customer service. Will definitely be back!!”
“I had to do some resin casting for a project I am working on, and wasn't sure exactly what would be the best product, so I tried out sterling. I was so impressed with the knowledge, customer service and price. My project is coming out great and it is in a very large part from the help I received! I will be returning from now on rather than ordering my supplies online like I have been doing.”
“I just went for a heavy duty drain cleaner and they had some pretty good stuff there. It really looked like they had a just about anything anybody would want for do it yourself household repairs snow removal Salt for your sidewalks and steps look like anything anybody could ever need there”
“One of the team members noticed I couldn't find what I was looking for and came over to help. They found it right away for me. Super helpful, in and out quick.”
“I called with a request to have a grill put together that was not purchased at their store. They were so helpful and did it the next day for a very reasonable price!!!!”
“Great service, had some keys made (which worked perfectly). I will be back, especially since I noticed they have a great supply of hardware, nuts, screws, bolts and washers.”
“My dishwasher hose had a leak in it and I wanted to avoid a full replacement if I could. I stopped in at Frattallone’s and Derek was incredibly helpful showing me what things I would need to finish the job. Dishwasher is now operational with no leaks! Love having this level of service in the neighborhood!”
“I needed to repair a table leg (so the table would be useable again) and they were incredibly helpful, walking me through what I needed and how to do it. Wasn't sure this repair was possible but they helped me through it.”
“Is a very nice local hardware store. Have gone several times and they almost always have what you are looking for. Don't let the small size fool you, they have almost everything you can imagine. Also, they are friendly and helpful even if you are only buying something small.”
“5 coupons, 5 items. Everything was in stock.
Next visit update: an item I needed was listed as in-stock, multiple quantity, but the hook where they should have been was empty. We asked the staff for help, but they checked the inventory also, but didn't know where the items might be. We happened to find the exact quantity the website said the location had in-stock on one of the end caps of an aisle with featured items. So I guess I got what I needed, and their web inventory for the locations works, but if the items aren't where you expect, you may have to look around, or ask for help.”
“I can't believe how much stuff they pack in there and still manage to keep it clean and organized. I've never left without getting exactly what I needed sometimes even something better than what I thought I needed, it pays to have such a great helpful staff.”
“This place is the best, I take my lawnmower here they do a great job fixing it and are so helpful with everything else too. It’s great to have a local hardware store and to give my business to the locals, highly recommend these guys!”
“After frustrated searches for parts and help at Home Depot and Menards, I went to Gopher Plumbing Supply where Max went out of his way to help me with both know-how and parts. I left feeling both very lucky and impressed. Thanks Max!”
“Everyone here is super helpful. Exactly what you need when you don’t know what you’re looking for! This is our local hardware, so thankful they close. The store is very clean, neat, & organized well.”
“I needed a hose attachment to help get rid of a yellow jacket nest on the eave of my garage.. One of the gentleman there helped me and found the exact own I was searching for.. It was a very pleasant experience.. I have used this store for the last 35 years abs they always seem to be there to help me, both with products and advice.. Thanks”
“These people here are awesome! Friendly, knowledgeable and always a pleasant visit when I go there. They fixed a screen for me fast one time. Even the maintenance around here couldn't do it as fast...or at all! Sad.....thanks you guys!”
“Needed some glass cut for a small repair. It was affordable, and taken care of quickly (I was able to pick it up a couple hours later).I know people love big box stores, but don't undervalue your neighborhood hardware store. This place is a treasure”
“Usually this place is a little busy, but when I went there with a tricky question about a part that didnt fit, drew pulled out his product catalog and figured out exactly the alternative that I needed. Really helpful!”
“Lindsey was a pro!!...spent 1hour at fleet farm looking with an associate for a specialty screw it took her litterly 5seconds in the bag and marked WOW that's service!!”
“May 3rd purchase with an issue with the store computer delayed processing our credit card. The manager that day did everything he could to try and get our purchase entered. There was a register computer glitch and could not process our purchase. We did take the merchandise home and went back a couple days later to get a receipt. I had a photo copy of the purchase from my iPhone and wanted to ensure the extra warranty we paid for would be applied. Still unable to resolve until today, May 8, when manager Cory was able to get the situation resolved. Appreciate Cory's commitment and the manager who tried to help us on the 3rd. Corporate had advise Cory that the credit did not process reason I was back in the store today to get a receipt. Our statement showed up today and when checking all the details, the charge did process. Now there is a duplicate charge to be resolved. I did call Cory and let him know and he said he'd contact corporate to resolve. My compliments to a great team!”
“I recently switched to St. Paul Oxygen Services as my local weldingsupply shop of choice and could not be happier. They maintain a huge selection of stock, good prices, and have the best customer service I have experienced.”
“LOVE THIS PLACE! Excellent business owners, SUPERB customer service, and best of all, a comfortable, non corporate feel with that original ma and pa feel that we barely get these days. I will neverStep foot in another hardware store but this one!!!!(Also the one in Bloomington that the owners took over)Both are equally as great!!!!”
“I had worked at wheeler Hardware for 5 years and it was honestly one of the best companies I have been at. I was given the time and resources to achieve my work and personal goals. The work that wheeler has taught me I have been able to use in my everyday personal life and overall made me a more efficient worker. Thank you Wheeler Hardware”
“Integrity is a key ingredient to a long lasting company like twin cities hardware. These folks are real professionals who will handle all your door frame needs from the right size screw needed to hit that stud to assuring a complete and proper installation! There is absolutely no other door frame company in Minnesota that will satisfy your needs better than twin cities hardware. The first and best place to get a quote is twin cities hardware!”
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“Although the countertop was cut incorrectly and the road to a remedy was made difficult at every turn, Mark Brunell in cabinetry was a God-send and saved the day. The 5 stars are for Mark. Thank you, Mark!”