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January 2024 by Samantha Wicks
Ordered a brownie sundae and got home to find there was no brownie.Also they advertise chocolate dipped bananas but won’t make them?I’m going to be okay. This was just traumatic for the dogs. They don’t know why I’m crying but love the taste of tears
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November 2023 by Andrew Wylie
Update October 2023. $5.41 for a single ice cream cone?! Not clean anymore, not good service, bathroom sink didn't work. I don't know how any one would come here twice. Didn't go to the dunkin side..I am very happy that Baskin robbins is back in the Twin Cities, my gold medal ribbon cone was fantastic. Very clean place, nice service, kind of a small building. Dunkin doughnuts is in the same building.
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September 2023 by den steiner
If you go to drive-thru there are no flavors listed.I ordered one scoop of chocolate chip ice cream for $5.00 and was told cup of water would be additional $1.00. You can get a large soda for $1.00 at McDonald'sDisappointed
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August 2023 by Destiny H.
I went to get a shake and a cone. The worker told us to "come in" for some info on the flavors. When we came in they were smiling laughing awkwardly at one another and it wasn't clear whose helping us or what they were doing. The cone was very much skimped on and the shake I paid $8.50 for was a cup of milk with a splash of ice cream. So disappointed. I hate writing reviews but I really was bummed I paid $8 for milk.... And it wasn't even fully filled.
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June 2023 by Laura Moseng
Not the employees fault, so they still get 5 stars but I am livid that the flavors for ice cream aren't listed at the drive through. What's the point in having a menu if you don't list what is available?
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April 2023 by Larry G
Kinda dumpy and not many choices and kinda slow and a interested dude that works there.. u’ll see.. has nice nails..& lashes????
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October 2022 by ooglopboy
I have been to this baskin robins location 3 times now and still have not been able to try anything from them. This will be the last time I try. I pulled in to the drive-thru at 7:18pm. There was no one in line. I waited 5 minutes before the young lady greeted me. I asked for a simple strawberry milkshake. She did not respond for another 5 minutes, but was laughing with her friend on tje drive thru headset before finally telling us "we shut down our ice cream for the night. I asked if closing out almost an hour early wqs common. Her response was "Excuse me? What? Can you please repeat that? Why don't you just go away."Obviously I will NEVER be returning to this location and will be advising friends and family to avoid it as well.
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March 2022 by Cierra Wittner
Good thing I checked! I ordered a birthday cake online 24 hours in advance, their policy request if you cancel or change your order to notify them 48 hours before order pick up. They could not complete my order, their employee that does their cakes called in, they did not notify me of this at all (if you want notice give your customers notice). I came into the store a few hours before pick up to check on the status of the cake, I was told by the shift manager that they could do it tomorrow or I could grab a generic one out of the display freezer. She walked away once I came back to the counter with a cake I picked out of the display freezer. In the 20 minutes I spent in the store I feel Management here needs to be re-evaluated, shift manager had poor attitude when dealing with customers and did not even try to make it seem like she cared. Her employees were scrambling to help people while she stood around and gossiped with someone.
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February 2022 by Sean Halverson
No list of ice cream option in the drivethru the lady spoke way to fast and I could not understand her. And she could understand me either it seemed? And when I asked what flavor there are she was silent. Very difficult menu to read over and only 6 donut options
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December 2021 by Eliana Snyder
OMG, I love Baskin Robbins ???. This is really delicious ice cream. My favorite is Winter White Chocolate but They do not have this season flavor but Love potion is similar. Thanks.
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November 2021 by Marius Koury
I went in here to buy a monster while waiting at metro PCS and it looked like this I didn’t realize it wasn’t in English and drank it. I went back to let them know that something was wrong with it and they did nothing. I went into the refrigerator and found three more of them pulled them out and gave it to them they looked at me like I was crazy. The one behindThe three that look like this was dated 2012 not 2013 and the expiration date was February 2022 not January 2021. I dk what I drank ?
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November 2021 by Minne Reviews
Asked if they had availability to make a piñata cake in 24 hours. The lady on the phone didn’t know what I was talking about even though it’s listed on their website, and she was rude and short.
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October 2021 by Michael Griffith
Two days this week and two disappointments. Day 1 walk in and wait, wait and wait. Seven minutes later no greeting. Seems they are only interested in the drive thru business. Finally had to ask if anyone was going to take my order. Today used drive thru ordered ice cream not sure what they gave me. No flavor maybe fat free? A real shame I really like Baskin Robbins ice cream but think this store only wants to deal with coffee and doughnuts!
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September 2021 by Cathy Magee
Good ice cream, nice location, and good service!
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July 2021 by Bridgett Climmons
Went here today and most of the ice cream I wanted looked melted. My kids got it anyway, since their dad was paying. Worst mistake ever! My daughter's cone hand a hole at the bottom, meaning the tip was missing, and her MELTED ice cream got all over her hands and shirt! She had to throw the remainder in the trash and change her shirt. I didnt get any because I'm the only one who had some sense. It wasnt even hot outside for the ice cream to be melted INSIDE. AND there was only 24 flavors! Wont be back! Will stick to Dars Double Scoop on Rice Street.
