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May 2023 by Cortez tt
I just recently opened up a checking & savings account with chase and my whole process went smooth thanks to Amanda. I would definitely come back here again.
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November 2022 by Beezys POV
Love coming into this Chase location. Always friendly quick and helpful. Ask for Amanda she always is very friendly and easy to work with!
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July 2022 by ernest gray
Got an check from my insurance from chase bank so I went there and cash it counting my money I see I’m short So I ask the teller about it and then he tell me oh that the check cashing fee well shouldn’t you tell me that before cashing the check It’s a check from your own bank so why am I getting charge anything because I’m not a member ? Well that a way for me to never become a member
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June 2022 by Roshan Wijetunge
Initially, I was very reluctant to switch banks from Wells Fargo since I had already been with them for 10 years. But by golly after really taking the time to come in and see what chase was about, it was a no brainer. None of this would have been possible without the employee I think Oliver was his name (forgive me if I spelled that wrong). He was very well educated on the policies and made the transition a piece of cake! And I love cake. Overall I would rate this place 6 stars if I could, thank you Oliver for your help!
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June 2022 by Liz Atherton
For a billion dollar corporation.. YOU CANT EVEN HAVE DOORS THAT WORK AFTER HOURS!AND HALF THE TIME THE ATM (DRIVE THRU) DOESNT WORK. WORST LOCATION EVER!
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March 2022 by Jennifer Arndt
I've called 4 Chase banks to try to talk to a banker, no one ever answers the phone and there's no option to even leave a voicemail! This is ridiculous!!! They just say "call by later". I've tried - you still don't answer!
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January 2022 by Veronica Lopez
Excellent customer service thank you!! Whit their advice they saved me , This Chase is the one at Robert St. West ST Paul.
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January 2022 by Kavy Botan
I wish I could give them a zero star. Their ATM here is always having a issues. Plus, cards don’t have access to their front door to use inside ATM after hours.
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January 2022 by Alexis Hart
Made a large cash deposit in their ATM, an error screen popped up with a number to call. The cash didn't deposit into my account and I didn't get it back. After sitting on hold for 20 minutes, the person I spoke to was very unhelpful and didn't seem phased like this happens often.
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January 2022 by Cinnamon Rodriguez
Alot Friendly Teller Bank Role Job in Bank ? ? Awarded Than Other TFc or other but till No excuse meaning for Job Business plus Manger very nicely ? too. Cuz Respect me I am deaf ?♀️???♀️?♀️?♀️. Have Greatly Day .
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August 2021 by David R.
I received a phishing phone call today and promptly called Chase customer service. I spoke with an individual named Rocky who had 0 interest in taking the information I had regarding my call. I'm surprised account security is not a priority.
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August 2021 by John Van Rooy
Superb customer service! All of the employees of this Chase branch showed hospitality and customer service at its finest. I can honestly say it was the best bank experience I've ever had. Upon leaving, my wife commented: "I didn't know people could be so happy working in a bank". Keep up the great work Chase Team! I look forward to the next visit!
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July 2021 by Jennifer Winterbauer
Right from the moment I walked in the atmosphere was superb, they have somebody to greet you it makes you feel very comfortable and makes you feel important as a customer I didn't catch his name.. they really did make banking easy... Ridwan helped me set up my account and I couldn't have asked for a better experience, very understanding,it really seemed like he was trying to help with the best for you. There was a teller to and she was amazing I didn't catch her name either, but great personality. I would recommend Chase to everybody if they want banking done right.
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July 2021 by Hyeongseon Jeon
I might remember her name wrong, but Tracy was so talented at explaining the whole bunch of complicated processes so completely and easily to us. I do recommend her to you guys. Also, all workers there are so helpful and kind.
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June 2021 by Lacie Boettcher
I haven't had a good customer service interaction in a while but this branch was outstanding!! Bre (sorry if spelling is wrong) and representative in training were extremely kind and personable. They got my account change done fast with attention to detail at the same time. Not to mention how beautiful the branch is too!