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January 2024 by Amelia Boatman
They were kind, efficient, & knowledgeable on the repairs needed. I go here for all of my car maintenance needs & have never had a bad experience. I always recommend them to family & friends.
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January 2024 by NeNe B
They are always going above and beyond for me and my mom. They have earned my trust , they are respectful and really sweet. I will NOT go anywhere else!
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December 2023 by Nancy Loew
We had them put new tires on our four wheeler. They did it very timely and a terrific job! Really helpful!!
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December 2023 by Connor Klausing
I’m consistently impressed by the quality of work and consistency here. They’re always friendly, communicative, and have an online form where you can view all their work and findings.The one time they made a mistake in the work (out of probably 20 times I’ve been here) they were quick to admit the mistake, and paid to repair it in full. I would recommend them to anyone.
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October 2023 by Jeremy W
They ended up breaking my glove box clips so it doesn’t even hold in correctly anymore. Falls out sometimes when I open it. They did this in order to check the cabin air filter. This is something that is standard in an overall maintenance check. If they can’t take off and put together a glove box correctly, then how do they do this everyday? After spending over $1500 in repairs, i called and told them about the glove box. They told me that they could “maybe” have me bring it by sometime tomorrow but that they might not have time. I had a long trip so i couldn’t bring my vehicle in. They didn’t seem sympathetic at all. Horrible feeling after speeding over a thousand dollars in repairs.
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September 2023 by Steve
I had some work done on my truck and it was going to be fairly extensive. Matt was super helpful with getting everything repaired and road ready.
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August 2023 by P Altendorfer
Had a battery changed, they didn't out all of the screws back in. Brought it to their attention and they did not own the issue. We had to buy the parts that they lost. Never again, lack of trust.
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August 2023 by Abdul Dirie
I don’t understand why they said my car is not automatically qualified for an Uber inspection because of miles on it and the year.The year is 2009 Hyundai Sonata. Called Uber and asked if is there any mileage requirement and told me no needed mileage as long the car able to pass the inspection points.It’s ur business in the end.
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July 2023 by Susan Stradtmann
I went in for an oil change on 7/14. Mechanical issues with the lift and a slight communication issue. Austin completely owned the issue and I believe went above and beyond to make sure that my car needs were met. He was apologetic, professional, and very friendly. Comped my oil change and took care of a couple small details with my car. The last place I went to tried to upsell me things I didn’t need. I will be going back to Bobby & Steve’s WSP for future needs. I highly recommend. Staff in the store part were equally friendly and fun as well.Service: Oil change
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June 2023 by ErickMN
Another great experience getting my truck repaired today! Personable and knowledgeable staff, skilled and expedient service, fair pricing. These people are superstars and will ALWAYS get my business.Service: Air conditioning
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June 2023 by Katherine R
The inspection for driving side-gig was made successfully online. A reminder came out to confirm; and the appointment led to an efficient, thorough and timely review of my vehicle. Downstairs there is a nice clean eating area and varied selection of snacks and caffeinated beverages.Bravo!
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May 2023 by Jessica Willhite
We brought our sons vehicle here as we needed work done and all other shops were closed at the time. He needed his fuel system repaired. Instead of worrying about what he asked to be repaired the wanted to give the car a complete workover. While I get that is part of their job, they seemed to focus on everything else wrong. We declined and asked to fix what our concerns were. Was told it would be a little bit pricier but when we were told the price- we were floored! It should not been as much as they charged us. We did notice they over charged on one detail so they were kind and fixed that but it was still much more expensive than originally thought/told- like a few hundred dollars more. Yes it was a last minute walk in/emergency service but I wouldn’t think they would charge so much for it. We definitely will not be back.. prices were way way too high especially for an older vehicle.Services: General repairs & maintenance
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May 2023 by nicholas cambell
Matt and Austin were amazing! They did their best not to overcharge me, and they were extremely knowledgeable, helpful, and friendly. I'm definitely gonna recommend anyone I know to Bobby & Steve's
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April 2023 by Nancy W.
I was rear ended and needed a tow after significant damage to my car. I specified that a flat bed would be required. While they were quick to arrive, a flat bed tow truck did not arrive and they left me stranded without a tow. I had to call a different tow company which cost $70 less than what Bobby and Steve quoted, so while it all worked out in the end, their lack of reliability made a stressful situation worse.
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April 2023 by Tom Feeney
tl;dr: skilled, efficient, thoughtful, generousFlat tire - kids in the car - on our way to an appointment: not a good situation. I was extraordinarily lucky to roll (barely) into BSAW, where Kristin noticed us, stepped away from her work, and called a mechanic from the shop. Austin, the mechanic, made sure I had a comfortable place to wait with the kids, got beneath the vehicle to release the spare, wheeled out a jack, switched in the spare, put everything back in order and wished us well -- all in under a half hour. We even made the appointment.And they didn't charge!Service: Tires