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February 2024 by Theresa M
Don’t trust this guy with anything. I placed my $2400 custom Quetzal T120 Recumbent bicycle (Which I bought from BICYCLE BILLS in 2016) And $350 magnetic resistance trainer, On consignment at BICYCLE BILLS on October 27, 2022. I asked Bill to sell these for a combined total of $800. Initially, the owner, Bill Goldberg responded to emails and phone calls indicating that he had had any action on the bike. When he indicated that he still had not had any action on the bike in August 2023, I indicated that I wanted the bike And resistance trainer back. After that point, he blocked my phone number and quit responding to any emails. I tried numerous times to set up a time to pick up my bike and trainer with no success. Then Saturday, February 17 I showed up at the shop and found a gentleman there and door open. I found the frame for my bicycle, but it had been stripped for parts, the magnetic resistance trainer could not be located. The bicycle is not sellable in its current condition.I once again gave my phone number to the gentleman and told him that I wanted Bill Goldberg, The owner, To call me on Monday, February 19. I have not heard a word.. BICYCLE BILLS/ Bill Goldberg owes me $800 for the bike and trainer!The gentleman and shop cannot be trusted!
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October 2023 by Casey Wytaske
Not a “pro bike shop”. Hours are not accurate. When I stopped by during business hours and looked through the locked door, noticed empty shelves and bikes in pieces. Appears they’ve gone under.
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September 2023 by Quinlin Wolf
Great people. Quality products. Unbeatable prices.
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August 2023 by Tom M
He's a serial thief! After dropping my $2500 bike off for repair. Never saw it again. He claims it was stolen in a break in. Could find no police report. Has ghosted numerous others who have been defrauded!
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May 2023 by Lindsay Berhanu
It is supposed to open at 3pm- called, no answer- waited outside for 7mins. Going to another place- lost our business.
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May 2023 by Steven W.
Bicycle Bills "Pro-Shops" are not trust worthy. They sold my relatives' bike he had brought in and kept the money to buy drugs. Something shady going On. Might call the cops to investigate. BBB will be hearing from me. Worried that my vulnerable relative was taken advantage of. Shame On them.
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May 2023 by Donald B.
I purchased and paid for a bike $3000 . I had purchased 3 bike here to date no bike or $ back . He is not honest and hase my $ ste from me! I am someone who is disabled so can't let this go on.
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March 2023 by WHEELZ
Brought my $16,000 hand propelled trike in to sell on consignment. Its now been 4 years and haven’t heard anything. Got a private investigator involved about two years ago and he then block my number and never responded to the Pi. Definitely do not do business with this guy. I Was trying to raise funds for a handicap accessible vehicle.
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March 2023 by Wheelz T.
I brought my $16,000 hand crank tricycle four years ago to sell on consignment, well I haven't heard anything and the number no longer exists. got a priv investigator involved and he pretty much said theres nothing he can do. so the owner stole $16,000 from me. so i was not able to get the vehicle i needed
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February 2023 by chazh83
Speaking with them sounds great, but they sold my bike on consignment and didn't tell me, and wouldn't pay me.
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August 2022 by Moises Estrada
My partner and I, we had been looking for a bike that she really connected for more then a months. I was tough since all the local business are having a hard time to get there material and stuff. Well, after been around and so many shops in Minneapolis and Saint Paul, last week we decided to stop by here at Bills Pro-shop. Honestly after been in some fancy and very Attracted bike shops we didn’t have any Expectations of any others shops.Long story. Short story.We ended buying a ebike front this great family business. We are Extremely happy with all the process and the quality work and Genuine Attitude from Brian and his team.I really love the way they expressed they will do Avery thing to see family’s and people on bikes for the better living and Healt of all people.That means Quality of work, prices and so much more.Thanks Bill, Brian’s and Mom (forgot her name) and team.Wish the best for this local business!Love and peace!
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June 2022 by Diane N.
I talked to owner about getting a Day-6 bike and brought in a $1000 cash deposit as he required on June 1, 2021. Waited and waited to hear about my bike.. nothing. I called several times no return call. Finally, I talked to owner and he said they were back-ordered due to Covid. I completely understood that and he assured me my bike would be coming in the spring. It's now June 2022, no word about my bike or return calls. Called to let them know I no longer wanted the bike, again no return call. Wrote a letter requesting a check for my deposit, with picture of the receipt for my deposit. Again NO response. I will be taking him to Conciliation Court where he'll have to pay me my deposit plus court cost. How can anyone run a business like this.
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May 2022 by Kyle C.
Came in to have my bike tires aired up and was told one was flat. Spent $10 on a new tube just for them to tell me it was going to be another $25 to put it on. Oh, and they're cash only; drove to the bank to get a $20 just to be told I'd need to drive back to the bank for $15 more. S*** customer service. To top it all off, my bike tire wasn't flat, they're just incompetent. Bought a $20 bike pump from target that filled it to 80psi. It's been a day and it's still at 80psi. Avoid their small, cluttered shop at all costs.
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April 2022 by Lisa C.
This shop is full of bikes. Very knowledgeable and has a lot of helpful information. He has high end bikes and low end bikes. Electrical and manual. I'm sure he could custom build any tour of bike. There is even a scooter! I'm getting a new rim for my bike. Glad I came.
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July 2021 by Michael, Jack Anderson
Extremely knowledgeable and helpful, especially when it comes to adaptive or special needs riders.Great prices on hard to find specialty bikes.Personalized service, professional care, square deal.I love this bike shop!!!