-
March 2023 by Mahmood Khan
Did not completely give me satisfactory answers
-
January 2023 by O K
I had my identity stolen and email accounts hacked, hence why I am using the alias above. I came into Bank of America to pay a mortgage and Owen Peterson was extremely helpful. He helped me to secure my account, he gave me tips on how to keep my account safe. I appreciated his help while going through this crisis. He also is easy on the eyes and smelled pretty good. It was the only highlight to the disaster I was going through.
-
August 2022 by G Ferguson
I had my identity stolen and email accounts hacked, hence why I am using the alias above. I came into Bank of America to pay a mortgage and Owen Peterson was extremely helpful. He helped me to secure my account, he gave me tips on how to keep my account safe. I appreciated his help while going through this crisis. He also is easy on the eyes and smelled pretty good. It was the only highlight to the disaster I was going through.
-
July 2022 by P Stells
This was the worst banking experience ever I was racially profiled in February by Owen and the supervisor at the time when withdrawal money from my own account I was treated with such disdain I felt like I was being interrogated. I had proper ID but was still asked to get my phone out of the car to send a message and it that wasn't enough I called another B of A rep on the line to verify I'm sure we can get a copy of the recording. The bank is located on 1994 Robert St Paul MN I haven't been back since I have to go today ? and I dread it..That experience took 30 to 40 min I was so upset I left in tears because I then knew what it was because of the color of your skin.
-
June 2022 by Becca Frolicking
I had my identity stolen and email accounts hacked, hence why I am using the alias above. I came into Bank of America to pay a mortgage and Owen Peterson was extremely helpful. He helped me to secure my account, he gave me tips on how to keep my account safe. I appreciated his help while going through this crisis. He also is easy on the eyes and smelled pretty good. It was the only highlight to the disaster I was going through.
-
June 2022 by Mason Y
Great experience with this branch. Compared to the other branch in st Paul, night and day differenceJared helped us get a bank stamp for a government form (US Treasury) for purchase of I bonds and EE bonds. He stepped in to help us as the first representative was confused about what we needed.Will be visiting this branch from now on. Thanks for the proactive customer service!
-
June 2022 by Jay Daniels
Definitely one of the worst interactions I've had with a bank (Jared) whoever this guy is inside the bank that works for them personally need to be reavaluted on basic customer service skills he was playing out a conversation on which I asked him directly if I would be able to1: get a new card today at least temporary2: get it digitally through my phoneHe didn't answer either until he walked me through something I called him/them previous about over the phone that I could've done by myself so overall big waste of time alot of ignorance and very rude individual I will now be taking my banking elsewhere by the end of this month
-
January 2022 by Peter Andrews
Great service when they have staff. Today they had only one person working with access to cash. He was a banker with a client so wait, wait, wait.
-
January 2022 by K. Romig
The best!
-
July 2021 by Eddie Sanchez
Amazing! Friendly staff, willing to help.
-
June 2021 by Brian Schroeder
Charge $8 to cash a check when the check was from there bank . Pathetic !!!
-
January 2021 by Kjo Low
you call them and they act like they can't hear you
-
July 2020 by Isabel Jenkins
very bad customer services : (
-
February 2020 by Steven Montejano
Came here to try and cash a check and they did not want to help said the check was a high risk because of the amount. I understood, so I offered to open an account and they seemed unwilling to help me with that as well. Not a good experience.
-
October 2019 by President Patron Los Unos Mc
I ABSOLUTELY love bank of america for my bank the management and staff team are amazing glad to be back with a Bank that care for and appricaites their customers would definitely recommend to anyone check them out you wont be disappointed ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
