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July 2024 by Jason Bixeman
Timber Wolves rule, baby!!!
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July 2024 by Austin Solom
??????
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May 2024 by Rob Mordini
I have a package that has been sitting for 3 days waiting to go out for delivery. The USPS system that does everything possible to avoid human contact is no help either. And they wonder why people don't want to use the post office anymore............
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April 2024 by Wendy Nelson
Extremely rude, condescending and humiliating service by young man at window toward me as well as an elderly customer ahead of me. Very loud metal music playing in back that was obvious to everyone. Super unprofessional and not becoming of a US public post office. I've experienced this on more than one occasion. I won't be returning to this post office again.
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March 2024 by LeeAnn Randall
With new requirements for a change of address, I had questions. I asked the gentlemen at the window in Wayzata a question. H e was very rude and said he didn't know anything about it, a form that was placed in my mailbox . His body language showed he could care less. Great way to welcome a new resident. Its been 3 weeks with no mail. From now on I'll drive to Excelsior.
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January 2024 by Mary Rausch
I’ve had great service here.Always helpful with finding the cheapest way to ship packages
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December 2023 by B Bann
I’ve been at this post office a number of times over the last few weeks and my experience each time was outstanding.
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December 2023 by Kristin Johnson
This is the cutest post office! No lines and helpful postal workers! Small parking lot available.
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October 2023 by Mykeala Gust
The employees here were really nice. The middle aged guy that was there right away in the morning answered my questions nicely/was very kind and ready to help, and the African American gentleman there at about 10am was very fast (I had to leave and come back to find a bigger box).
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September 2023 by Griffin Jones
Had a package fail to be delivered to my address so I went to the location where the tracking number said it was which was the Wayzata location. I approached Shay at the counter to explain my situation. Before I could even finish he told me my package wasn’t there. I tried to tell him the tracking number said it was there. He said “nope, no way. You need to go to the Hopkins location” and gave me that location phone number and address. I called the Hopkins location to explain my situation and they told me the info that the tracking number provided was correct and to go back in the Wayzata location. I went back in to speak with Shay. This is when he realized that he would have to look for my package and basically told me he couldn’t do that and the package was going to be returned. Didn’t even try to help. Thanks Shay!
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September 2023 by Kelly Gleason
Kind and helpful staff.
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September 2023 by Jacob Zils
Super rude employee
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May 2023 by Arun Singh
Hate to give review for post office which I respect a lot. But I have to do it for the benefit of others.Had bad experience similar to what other poor reviews here. Young gentleman at window seems to be having bad day and had least interest in helping us.Hopefully management will teach employees how to be helpful and respectful.Meanwhile I would suggest others to avoid this post office
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April 2023 by Erin Elizabeth
Rude customer service! Very unhelpful. I was there today (Saturday) and the guy working the window wouldn’t envelope my paperwork for me, he made me get out of line and go back to one of their tables to grab an envelope. I then had to stand in line again and while I was standing in line for the second time, they closed. They wouldn’t even stay open for the three people who had been standing in line waiting. They also only had one window open. The guy at the window was rude and unhelpful. Worst post office experience I’ve ever had.
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April 2023 by Pezhman S.
Arrived eight minutes late to the appointment for passport. The agent declined to process the passport because I was three minutes out of five minutes of their grace period. He offered to reschedule me, and when I asked him to reschedule, he said you can go to the website and schedule yourself. Very unhelpful and unprofessional. I do not recommend this post office.
