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October 2024 by Cameron Jacobson
Terrible, they sold me a Milwaukee tool kit and then called me a few days later telling me that it wasn’t available and they refunded the money to my card. I wish I would’ve paid cash.
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September 2024 by MrTwistedwheeler
Bought a stand up air compressor.
It arrived with cracked plastic on belt cover. .
They stepped up and ordered one from the main distributor and was here in lime 5 days!
They will stand up for what they sell!
Thank you
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September 2024 by Don Galles
Great employees
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September 2024 by Rick Porwoll
Trailer purchase .... Great buy !
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August 2024 by Steven Beckman
the product I purchased is outstanding quality a hose reel price was great along with check out attendant
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August 2024 by Charlie Bucholz
I am a new contractor buying equipment for my business, The staff and manager Brian were very lenient with me on returning something that had one bad component on it. No store credit, full re fund! As a young guy that will be needing lots of different tools I can say this hardware store has won me over with excellent customer care!
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August 2024 by Darren Larsen
I received a cordless power tool as bonus from my job. (yellow, wrong color). I wanted to exchange it for a red tool(the right color). I had no receipt. The manager and several of the staff were FANTASTIC in helping with the process. Thanks guys!
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July 2024 by Mike
Great service and great prices! Products are sturdy and well built
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June 2024 by Tyler Hackett
Online ordering is a joke, ordered an item 5-10-2024 with a promised ship to store pickup date of 5-17. 5-15 received email about a delay in shipping, 15-21 day lead time which was not acceptable to me. Called and asked about delay, was told to give it 2 weeks at most and it would be ready for pickup, wasn't happy but could live with in being 2 weeks out. Notified customer care I did not want my card charged ($1000 purchase) until I had the item in hand and they assured me it would not be until I picked the item up but my card was charged anyways on the 17th. Fast forward to 5-31, still not to the store, called customer care again and was told they had no way to track the order and to give it 2 more weeks. Fed up as this had been a time sensitive order I requested to cancel my order and be refunded but was told it couldn't be cancelled, asked to speak with a manager and was denied that as well. Ended up disputing the charge through PayPal, who they never responded to after 10 days so I was refunded by PayPal. I ordered the same item through Home Depot and had it within 4 days. Would not recommend buying anything online from them, terrible experience all around.
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June 2024 by Ken L
Pleasant checker with a clean store
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May 2024 by Mark Anderson
Wide variety.
Friendly folk!
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April 2024 by Michael Trettel
I like this place TOO much !!! Have a great day and God Bless. Mike T.
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April 2024 by David Doble
Very helpful and knowledgeable
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February 2024 by George Fernandes
I am 75 years old and computer illiterate, but I found it was very simple to use your site to find and order a Honda replacement engine for my compressor. The only confusion I had was who Chat was that kept popping up.Thank you,George
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January 2024 by Jeremy Combel
Do not pay for the "no questions asked warranty " I had to drop a generator off due to it not running properly out of the box. The service center said 6 weeks before they can get to it. The store employee just admitted to me if I would have smashed the generator into pieces then I would have received a new one on the spot. So much for honesty
