-
October 2023 by Chuck Larson
Stopped in today for an oil change and tire rotation. I didn't know but they now recommend making a reservation for this service. They did take care of us while we were there and we were back on the road in an hour or so. The service advisor was knowledgeable and courteous.
-
September 2023 by Danny Bogart
Super fast and polite even when I got huffy with the desk person. Shout out to Kayla with their customer service, taking care of an odd issue I experienced. She got on it right away and took me seriously. Looking out for customers at McKay's.
-
September 2023 by Lance Bergh
Don't go here. We called prior to hauling our vehicle into McKay's for warranty work. They assured us they would be able to do the work on our Ram 5500 truck that only certain dealerships are authorized to work on. We hauled it in and waited patiently for 2 weeks only to be told they were not going to complete the required work. They anticipated that the loud knocking noise was something catastrophic and they would not be adequately reimbursed from the Mopar extended warranty for the time it would take to repair it. We were left with no choice but to load the truck on our trailer again and haul it 100 miles back to the original dealer and wait for an undetermined amount of time for them to be able to look at it. To add insult to injury, after a Level 1 Technician was able to look at it, the repair is a cracked fly wheel which is not catastrophic and was want we thought the issue most likely was. McKay's was informed of this being the chronic concern with this vehicle and had access to all of Mopar's notes regarding the previous repair work done. To say this is not the way to treat loyal Ram customers is an understatement! A Mopar warranty is a top of the line warranty offered by Ram that McKay's sells to their customers and the fact that they would not do the repairs under that warranty is false advertising and fraudulent representation.
-
August 2023 by Alex Hubbard
Great service when you’re in person, but getting someone from the service desk on the phone is pretty close to impossible. I was told there was no good time to call because they’re always really busy. So if you have any service related questions or want to schedule something, it’s best to go in person.
-
May 2023 by Nicholas Lengyel
Worked with Dan Peterson to purchase my 2020 Ram 1500. He went above and beyond to help me find the appropriate vehicle for my needs! Awesome financing team who hooked me up with great financing! Would definitely recommend McKay’s here in St. Cloud!
-
May 2023 by Frank Jonessian
Vehicles are not worth asking prices. Manufacturer doesn't matter. If you lose 30-50% once you drive it off showroom floor as they seem to do, then they should charge than price. If I pay cash for car, want to sell it back next week with only a hundred more miles on it I should get price I paid for it. They will laugh in your face. They probably wouldn't want it back in fact. Again, Chevy, Ford, Dodge, Jeep, Asian, European, doesn't matter. None are worth asking price. You do not get what you pay for when buying a vehicle. Don't delude yourself. My opinion and you couldn't care less!
-
May 2023 by Sandra Sam
Not a decent dealership in business; everything said by their employees was contradictory to what was done. Along with extracting as much money for themselves by extended time to work on what junk they sold. Making themselves sound convincing about customer satisfaction. Hope others are speaking out about this dealership as a sink hole.
-
April 2023 by justin
Called for a quote to replace my differential fluid and my transfer case fluid over the phone. They quoted me $200 so I dropped the truck off to have the work done. Then they tell me that will be $567. I spoke to the manager about what happened I get there at 5:30 and the manager left without talking to anybody in the service department about my situation. The service technician looked me in the face and said I don't believe anybody would quote you $200 for the service so that upset me because he called me a liar in so many words. I was not expecting to pay $567 luckily I had the money to pay cuz they would not budge on the $567 price tag. Lost my business my truck is paid off and looking to get a different truck. But now I don't feel uncomfortable going to this Dodge dealership. So off to Toyota probably would not spend so much time in the dealership over broken things.
-
April 2023 by Steve Berc
This is my second review I noticed on my paperwork that there was 6 miles difference between when they got my Jeep and when I picked it up. The problem is I jotted down the mileage before it was towed to the dealer. 3260 is an easy number to remember and that’s the mileage it had when the tow truck picked it up and that’s the mileage it had when I picked it up. I wouldn’t trust them to fix a toy
-
March 2023 by Mujitafa Rabiu
Whenever you saw a recommendation about this woman don't doubt she's the best trader I ever work with Her trading is second to none, Mrs. Evelyn Fedrick has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes a good profit of over $12,500 with just a minimum of $1000 in 5days, Contact her on Email:
[email protected] WhatsApp:+18565301110 I wish I had contacted you earlier enough, it would have been much better.
-
February 2023 by Lindsey Dornburg
Isaiah was great to work with! Car buying can be a daunting task but he made it a breeze! I would highly recommend him if you're in the market for a new vehicle! His energy is unmatched and he will make sure you end up in a vehicle you love!
-
February 2023 by Kara Barry
McKay's did a fantastic job getting the work done on my vehicle quickly and done well. The staff, especially Jen, were very helpful and worked hard to keep me updated about what was needed and answer my many questions. Highly recommend!
-
January 2023 by Chris Hoover
It was truly a pleasure to shop for my car at McKay’s this week. I’ve purchased quite a few cars over the years and this was by far, the best shopping experience yet. Isaiah and Harley made the process easy and relaxing. I saw my car online and when I came in for a test drive it was warmed up and ready to go. Isaiah was friendly and helpful and answered all of my questions. Harley took care of the financing quickly and professionally with no pressure to purchase anything extra. I was driving away in my new car in 2 hours. I love it and I highly recommend McKay’s and Isaiah and Harley!
-
January 2023 by cjkockler
Isaiah Williams made my Jeep buying experience light and refreshing. He's knowledgeable, informative, and forth coming of information. He wasn't quick to agree with everything I said to make a sale.During the test drive, I absorbed the information Isaiah gave to me about the features and functions of the vehicle. He provided information and opinions on the quality of buying a Jeep. During an economically hard time for middle-class families trying to buy a safe vehicle, my experience at Mckays was enjoyable.I highly recommend Isaiah for your vehicle buying experience! Keep up the hard work!Beep BeepJanna
-
January 2023 by Abby Spanier
Had a great experience. The whole team went above and beyond to get me a new car after mine had been totaled and made a stressful situation for me go very smoothly! Gary, the salesperson (I believe Spencer?), and the finance department all did an excellent job! 10/10 recommend
