HomeTown Bank provides a quality, caring, and friendly banking experience where customers never feel like just another number. The staff consistently goes above and beyond, offering personalized service and building strong, trusting relationships. Reviews highlight employees who are willing to help in all ways, making processes smooth and easy even during stressful personal situations. Customers report feeling a warm welcome and a genuine "hometown" feeling as soon as they walk in the door. The bank is praised for its excellent and consistently innovative service, with teams providing solutions to address unique banking needs. Staff members are described as empathetic, taking extra time to ensure customers are informed and assisted, including with technology that may be intimidating. The lending team, in particular, receives commendation for their work, with specific examples of securing important, time-sensitive loans that support local development and community projects. This dedication has earned the bank lifelong customers who highly recommend it to others, affirming that exceptional, personal customer service truly exists at HomeTown Bank.
Worked with Mike McKeever on a mortgage that was somewhat complicated and on a short deadline. He made it happen and everything went smoothly. Very impressed with his communication and willingness to think outside the box. Highly recommend!
November 2024
Big shout out to Barb A!! She has been very helpful and knowledgeable with accounts and any questions.
October 2024
When you say home town you get that feeling when you walk through the door. Everyone is so friendly and willing to help in all ways! Call them in search of.that banking problem you may have, they got this too! Home town is truly, HOMETOWN BANK!
