US Bank in Virginia has been very good to me and my business. They have great rates and helpful staff!
October 2021
They are efficient and very helpful even working short staffed. They are friendly and courteous, as well as very convenient to where I live
June 2021
Gone down hill dramatically, no one answers the phone, hours are ridiculous , the 800 number is very helpful. Really no reason to bank here anymore. A credit union is more customer service oriented. May as well move to all online banking, no personal touch at all anymore. Website is good though.
