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April 2023 by Lynne K.
I've had Gary do our taxes for several years...nothing to complain about! His office staff has always been very friendly. Gary is prompt and efficient, very easy to work with! I would highly recommend his services!
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April 2023 by Tina B.
By far the best kept secret in Virginia! This guy is outstanding and very reasonable prices.
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February 2023 by Jennifer Kraml
Excellent service and very knowledgeable. Would definitely recommend!
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March 2022 by Christina A.
Excellent service! Recommend to everyone
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February 2022 by Greg Turner
He was very helpful!
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July 2021 by Alan Nelson
Dean is a a very knowledgeable professional who offers a very personalized experience that you just wont get at a "big box" tax service. He straightened out my self-inflicted tax problem for a very reasonable fee and I couldn't be happier, I highly recommend Matrix for all.
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June 2021 by Michael Esler
Very good prices,and they work hard to get the best results.
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June 2021 by Sherrie Lamppa
Very efficient, helpful, friendly and patient. Will work with his services again.
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May 2021 by Char Appelwick
In addition to being all the above, Dean always takes care of us quickly despite my procrastination! Unexpectedly for an accountant, we always enjoy visiting with him!
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February 2021 by Lisa Jensen
Very pleased with our experience. We came out with more knowledge than we had with any other tax service place. Highly recommend.
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February 2021 by Lucas D'lubaclttghgjykjg
Very trustworthy, professional. Deans been my Tax guy for 6 years an god willing he will be for 20 more years!! Deans the best
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March 2019 by annette burington
He's the best! Weather we owe or get a refund I know he does great work
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March 2018 by Marion DeLage
I have gone to Dean for years now to have my taxes done. He is always very thorough and makes tax time a breeze. Thanks Dean!
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March 2017 by JoAnn effler
Up front and trust worthy
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August 2016 by Amanda A.
I hired TWM Financial to manage a residential rental property for me while I lived in San Diego. Some of the experience was good, some bad. PROS: 1) While living in San Diego, I mostly did not worry about my rental property. 2) Rent was deposited to my bank account within about 1 week of TWM receiving it. CONS: TWM failed to meet their obligations several times: 1) The unit was vacant about 6 weeks between tenants. 2) The tenant screening process seems sub-par. I had two tenants in a one year span. The first cut out on his lease one month early (however, he did let me know and we worked together). The second refused to pay rent after 3 months of living there and abandoned the unit. 3) On multiple occasions, a late fee was not charged when a tenant failed to pay rent on time. 4) TWM failed to notify me that a tenant was experiencing a plumbing issue. When the tenant reached out to me about when it would be fixed, he stated Gary Nordin of TWM had reached out to me to fix it. However, Gary never actually did. 5) On multiple occasions, applicants have been unable to reach TWM when inquiring about my property for rent. The BIGGEST red flag to me was the flippant attitude I received toward the end of my contract: When my one year contract with TWM was about 35 days from expiring, Gary and I mutually decided not to continue for another year. At this point, Gary sent me the keys back immediately for the property. When I asked him how he planned on dealing with any tenant emergencies, he stated the likelihood of an emergency was nil, and the tenant could simply leave the door unlocked. At this point, I asked for a refund for the remaining balance of the contract as this is absolutely not acceptable. TWM promptly refunded me with no argument. One other minor flag to me: TWM lied about a Minnesota law. Gary specifically stated "There's a law in Minnesota that says you cannot charge a late fee until rent is at least 10 days late." However, there is no such law in Minnesota. He specifically did not want to write a lease for me that would give a 3 day grace period instead of 10 days. When I confronted him about the "law", he said "We keep all of our leases at 10 days to make it easier." He did end up writing it for 3 days after I repeatedly insisted.
